Christine Bergeron, Counselor

Update: I was finally able to get in touch with billing, who resubmitted my claim and it was covered, but this ended up taking a month and a half, a period of time I very much needed to continue treatment. I have had two therapy visits and have absolutely loved my therapist. However, billing here is atrocious. My insurance is claiming my provider is not in network (while lifestance is saying she is) and is rejecting my treatment claims. I have called billing and sat waiting for over 25 minutes with no one answering and no way to leave a message. I've also sent them a message last week in the patient portal with no reply. As of right now I am not able to see my provider again until this billing issue is addressed and as of right now, Cigna is saying I owe them $700. More stress adding to seeking and delaying treatment!
Feb 29th, 2024

Very comfortable, professional therapist. Great connection at our first visit.
Feb 1st, 2024

Jan 30th, 2024

Sep 14th, 2023

While they have a policy of charging a large fee for cancellation later than 48 hours prior, they cancelled my first appointment inexplicably less than 24 hours prior with no explanation. I was then matched with another provider randomly who had little to no real experience that I could detect in the areas-domestic violence-that I requested help with. Then, when I tried a third time to get help, I was told they don't have openings and that I could not speak to a provider over the phone prior to making an appointment and waiting weeks or months just to get in. This agency is a waste of your time. I would keep looking rather than get sucked in here like I did, wasting months of my valuable time. The first appointment I made was done many weeks in advance, only to get cancelled by the provider 10 or so hours before the appointment.
Dec 8th, 2023