Overlook at Franklin Square

I have lived here for 3 months so far. Love the apartment itself. A little overpriced. Don’t expect nice amenities: the clubhouse is closed whenever you want to shoot pool, the swimming pool is hardly ever open, the lobby and elevator are disgusting and rarely cleaned, the leasing office will have you on hold for 20 minutes about noisy neighbors. Parking is so tight that I have no choice but to pay more for the garage. Overall, great location to live, but your neighbors will ruin it for you.
Aug 23rd, 2021

Just from my visits from now to 3yrs ago when my friend moved in is degrading. He loved the "luxury" status but that quickly went away. He was lied to about renting the clubhouse. When the electricity went out he couldnt get in the building. When he did get in he had to use the dark stairwell up to the 4th fl. You hardly see the building cleaned. Windows and carpet and elevator are filthy. The secured front door often broken. Elevator broken for a week, I felt sorry for the disabled tenants. And the worst is the reek of marijuana in the hallway and elevator. It is hideous when you have a job that does random testing. I bet you they don't show applicants that apartment building.
Jun 7th, 2021

Great community, management, and area. People have parties and get togethers, but there’s almost 500 apartments here. I’ve never seen anything get rowdy or go all night. We moved here from the city (Mt Vernon) and it’s been great! Mostly 20-30 something young professions, young families, etc. Price is on the high side, but the community is well maintained with lots of amenities and very new apartments. Energy star appliances and new construction help keep BGE bills reasonable, and apartments are wired for Xfinity & FiOS. *UPDATE* We’re still here, and still happy. Just did another renewal. I see maintenance every single day of the week going around and working. I think some of the issues others mentioned really depends on the building you’re in. They offer multiple floor plans in 1, 2, & 3 bedrooms between 2 totally different building styles. We live in one of the closed, elevator buildings and I can say we’ve never had a problem with noise, security, or trash. The only bugs I’ve seen are outside and your typical stink bugs, flies, moths, grasshoppers, etc. Never have I seen roaches, mice, rats etc. I will say, I occasionally get a whiff of cannabis in the lobby or elevator, but never in my unit or even the hallway. It’s strange because no one is around when this has happened and in the 3+ years we’ve lived here I’ve never seen anyone doing drugs, dealings, or causing any problems. While we don’t partake, it’s not an issue for us and I could count on one hand the number of times this has happened. It is by no means a common occurrence and it’s never affected our drug screens for work. I’m highly allergic to most fragrances and the strong lingering scent of perfumes bothers me much more than anything else, but it’s a mild annoyance and something I’d deal with in any multi-family dwelling. So if you’re extremely sensitive to any strong smells, whether it be cannabis, perfume, or food, I don’t think apartment/condo living is for you and would recommend finding a single family home or possibly a duplex for rent instead.
Aug 31st, 2021

I moved in on the 2ed of January and I love it the complex is so spotless and the neighbors are always polite and quiet I just wish the parking lot was bigger in the front of the building we dont have underground parking they could knock down a few more trees and add more parking and get rid of the sideways parking for normal head in parking
Dec 30th, 2020

I have lived here for a little over a year and I absolutely love it here. I fell in love with the complex on day one & it hasn't changed. Wonderful staff at the leasing office as well as wonderful neighbors. I love the clubhouse/gym/pool. The complex even has an Amazon hub for deliveries from Amazon.com. If I was able to give a higher rating, then I would(no question).
Dec 27th, 2020