Hotel Brexton

It was a clean, antique place beautifully decorated. No onsite front desk was different. But it worked. It was clean and quiet. The veiw up high was great.
Feb 22nd, 2024

Would definitely book a room here again. The location is fabulous. Also they have 8 free parking spaces that I luckily was able to use every night. I personally like the self checkin and communication through emails. In fact I had a maintenance issue and it was resolved much easier and quicker than some hotels that are fully staffed. Love the historic character of this building. The only down side really was the cheap fixtures that they remodeled with. When you go for modern decor it can look very cheap especially when it is. The bathroom vanity was literally falling apart. Also the bathroom wasn't very clean. There was some sort of liquid stains all over the walls, maybe they just needed repainting but it felt gross to me. Another thing they could use would he a snack and drink vending machine. I had to go next door to Leon's to buy bottles of water.
Nov 26th, 2023

I had reviewed this establishment back in August because I had a good experience but now I'm sadly going to have to update the review. I recommended a friend to the hotel and when she arrived there was a USED condom on the bed as well as a piece of worn lingerie. She sent me a photo so I know this is not an exaggeration. Also when I had a problem with my reservation in September when I was going back to the area they were ENTIRELY unhelpful. I would not recommend the establishment.
Oct 10th, 2023

No front desk. No one to assist when you arrive. It took 45 minutes on the phone to get the code to the door. Clean room nice location weird vibe
Sep 16th, 2023

Bed Bugs, Dead Bugs, Cockroaches, loose door hinges, no soap Everyone deserves to know this boutique hotel does not conduct themselves in such a way that would represent an more than a 1-star stay. Here are the facts: Day 1 - fine, good impressions Day 2-3 - Found a bed bug - had to change rooms at 1 am after everything was figured out. Their turnkey solution opened another room. Checked the bed in the dark didn't seem like I was 2/2 for bed bug rooms. Door had issues with closing, so with force I could close it. Day 3 - More awake for my morning event, there's blood on the sheets and discover the door doesn't close because one of the screws for the door isn't placed tightly. This is what's called a safety issue. On top of that no soap so no morning shower. I request for someone to call me. No one calls. Later that night - I kill a cockroach in my room. still no call all day. Last day - Still no call, but after a lot of convincing they offer me less than 1% of what I paid for my troubles. They say "The blood is too fresh and Ecolab did not find any traces of bed bugs." Truth is that I left the dead bed bug on their desk. And if the blood was fresh who was in my bed before me?! In the end I accepted their offer not because it was good, but because the cost of my mental health was far greater than their money can offer. I'd also prefer that you the reader find this. I believe in doing good things for others and I think this is the best I can do for you.
Sep 16th, 2023