Firestone Complete Auto Care

Something was wrong with my car and I took it to Firestone and they fixed the problem; they called Car Shield lo and behold they Paid the bill. Thanks Car Shield
Apr 5th, 2024

Apr 3rd, 2024

My tire was damaged and needed to be replaced. They were able to get me a next day appointment and changed the tire very quickly. The woman I dealt with was helpful and professional. I have consistently had positive experiences at this Firestone!
Mar 19th, 2024

I came in for an alignment and your team told me that they were not able to complete an alignment because the car needed both inner & outer tie rods replaced. They wrote on the form that there was "play" in there and gave me a $1200 estimate. I took my car for 2 other inspections.... THANKFULLY, to find that the issue your teams findings were COMPLETELY wrong! I'll never be back and everyone will know about your horrible practices. On top of it... my appointment was at 4p, my car went back at 4:40p. What's the point of an appointment?
Mar 18th, 2024

Firestone sucks !!!!!! Especially the one eastern ave! Please yall dont take your car to them. They never have ran on time for me. Even when I have made an appointment. I made an appointment for 2pm only for my tire to be plugged and they got it at almost close, at that point I needed to pick my kids. So I made another appointment for the next day just for them to tell me it cant be plugged because its to close to another plug lmao. They are horrible!!!! I have the warrant for my tires and its pointless cause they always tell me I need a new tire. Only place Ive heard say it cant have more the one plug on a tire just to make you keep spending money! Another time they did my oil change and didnt have close something so when I left my oil was leaking had to miss work The next day to go back and fix it. They are scamming people out their money and the customer service sucks!!!
Apr 11th, 2024