DARCARS Toyota Silver Spring Parts Center

Junior Villatoro helped me with my tacomas service
Feb 18th, 2024

Junior Villatoro helped me with my car
Dec 23rd, 2023

I found a Prius Prime on Google. It showed up at Frederick DarCars. I called. The salesman said it is at Silver Spring location so I went there after calling to verify. The salesman there had to run over to Lexus to bring it across the parking lot. Not my problem. I asked to negotiate and the sales manager said can't do that, it's Lexus inventory, our hands are tied. He did not say that I could go to Lexus to buy it, which would take another hour to get started, of course. Wasting my time was not his problem and he didn't care. He just wanted the sale. So, end of day, 3 hours later....I put deposit on the car to hold it. Next day, came back, talked to SM again and he changed his story said " I never told you you couldn't go to Lexus to buy it..." A glib sales manager. So we went to Lexus and bought it. And saved a grand. I'm still waiting for the refund on my deposit through AMEX. The other, big issue is that Toyota promises 'certified" vehicles. Two salemen told me that Darcars no longer, or does not currently participate in the certification because they are disputing or in negotiation with Toyota over their contract. They still have the Certified Used Car banners and signs up all over their used car dealership. This is blatant false advertising.
Dec 9th, 2023

Junior Villatoro helped me with my corrolla oil change thanks a lot
Nov 11th, 2023

Junior Villatoro helped me with my recall
Nov 3rd, 2023