Sleep Number

Best place to solve sleeping concerns
Oct 17th, 2023

Misled me about the cost to return a bed if I ended up not liking it. Cost me hundreds of dollars extra.
Aug 9th, 2023

Amazing staff very nice and personable. Didn't try and over sell me anything. Will certainly go back.
Jul 8th, 2023

The guy who helped us was really nice but as a company, Id avoid a sleep number. What they dont tell you about the 100 night trial is you have to pay return shipping which is $250. You also cant pick up your mattress, it has to be delivered which is another $250. So $500 in fees for a 100 night sleep trial. This may be the only company in the mattress business thats doing that. You also cant return your mattress to a store and avoid the fee. The sleep number bed wasnt right for us but we figured the trial kept us safe. It didnt and we were not told about return shipping. Would not recommend a sleep number.
Nov 25th, 2022

When they say that they have it in stock and promise a delivery date, there is a good chance they are lying. I literally took two days off from work in a row to receive a delivery before being told that they gave our mattress away to someone else and it would be another month before we could get one. Also the sales guy is slick and will tell you that you can return it at any time. That is *not true.* In most cases you cannot return the frame, which can cost thousands of dollars. They will try to manipulate you 100%. "Purchases of FlexFitTM adjustable bases, upholstered furniture, display products, and clearance products are final sale, not returnable, and not exchangeable. Upholstered furniture orders cannot be canceled or changed after purchase."
Oct 30th, 2022