Mint House Detroit Times Square

It was a good location and room. But unfortunately, it was one of the worst stays Ive ever had. We had a few people over on Friday night before 10pm andwithout warninggot asked to pack our things and leave by security. Kicked to the curb 11am on the street in a place we arent familiar with at all. Wouldnt ever stay here again Rooms : 4/5 | Service : 1/5 | Location : 4/5 More
Aug 2nd, 2022

Jul 12th, 2022

Stayed for a weekend while in town for a concert. The room was very clean the amenities were very nice and what I would have expected. It was nice having more of a home feel than going and staying in a cookie cutter hotel. The only thing that kept this from being a 5 star rating from me is the mattresses in each of the rooms whe rooms were broke down and did need to be replaced.
Jul 4th, 2022

I loved the condo and the location, however, all this was overshadowed by how miserable we were made to feel by the staff in the rental. I rated it 2 stars because of the experience we had. Unless you plan on only sleeping, DO NOT I repeat DO NOT book this place! If you turn on the tv and talk, a security guard will knock on your door and ask you to be quiet. Any time you talk or turn the tv on, you will get a knock by a security guard. The house rules state no noise after 9pm! Totally false! No noise PERIOD!!! They knocked on my door at 6pm, 8pm. Pretty much anytime we entered the building. We were the only people staying on the floor. I saw no one but us this weekend. I came for an event in Detroit this weekend with 4 other people. We are not party people. We just like to chat and hang out/ watch TV. After a long day of walking, we just wanted to relax and settle in. Every time we entered the room and talked, a security guard would come tell us that we were reported for being too loud. There is loud music playing in the hallways.. so I was truly confused! On our final night, my husband stepped out to buy something to drink and eat and when he came back the manager was waiting for him at the door. Since we were the only people on the floor, they knew who we were. They both engaged in an arguing fit. My husband is no angel, he was so frustrated and upset. I had to step in and break it up. I told her I dont understand how we are being loud, we are just talking, her response: the sensors are sensitive and pick up noise and it sends an alert to them. Then she said no one had actually complained but the sensors were going off. I said can you change the sensitivity level on the sensor, because we truly are not being loud. Ive stayed in places were people are having a party and smoking weed and have been so bothered! I would never be that ignorant. To end the argument and just squash it, we asked kindly, can she then tell us how loud can we be? How do I know Im being too loud? After trying to figure out .. what the heck is acceptable noise level, the manager told us if we were reported again, we would be asked to leave in 20 minutes! So I basically paid over 800 dollars to be told I can be kicked out if the noise sensor was triggered! This needs to be added to the house rule! The way it is written is deceiving. It should state, exactly what she told us, if you make noise.. any noise and you are warned 3 times be asked to leave. If I would have read this, I would have never booked this property.
Oct 14th, 2022

the apartment itself as well as the people there were amazing. HOWEVER, I was never informed of a deposit they would take out the first night of our stay. they said i would receive at the end of my stay as long as there was no damage (i work for an apt complex so i know how this goes) we did absolutely NO damage and left that place spotless so that we would receive that money back. they took my entire deposit and didnt want to tell me why when i tried calling. wish they would have told me they would be charging me $200+ more dollars for only 2 nights for.a concert since i would have chose somewhere else more affordable. I understand if there was damage but the only time we spent in the apt was to sleep since we were only there for a concert. i just want my money back.
Jul 22nd, 2022