Potbelly

Delivery order is consistently wrong. No recourse for fixing it other than driving to the location, which is not a solution for me. Have called about it and the male manager during the day has said things like, I dont have time for this right now, call back later. Which to me is unacceptable customer service. Today I wanted to try a cinnamon roll cookie, and got a sugar cookie instead. All I want is to receive the food I order.
Apr 7th, 2024

Mar 25th, 2024

Worst behavior I never seen this kind of attitude to reach out to customers .the one person with no hair he is showing worst attitude i waited more than 30 minutes here to get my order and he is not responding properly dont try this restaurant
Mar 24th, 2024

Worst experience i have faced here the one tall guy with no hair he is maintaining worst behavior with customers not even responding correctly I waited more than 30mins to get my order I give worst rating for that person
Mar 22nd, 2024

I really enjoy the hot sandwiches potbelly offers at other locations. I have only ever been through the drive through at other locations. I walk in for the first time and I am treated like an inconvenience as a customer. A little older lady "helped" me which was more like rolling of eyes and general unfriendliness. I will not be coming back to this location as it appears that they do not want customers.
Mar 1st, 2024