Master Collision Mpls S

Could not have had a worse experience. It took them over 6 weeks and near constant hounding for any communication from them only to show up and find the work shoddy, with incorrect parts, gunk on the windows that wont come off, new scratches, new interior damage, etc etc. Manager took as little responsibility as possible, even completely denied a few pieces that were clearly done wrong. I ended up just taking the car and letting my insurance go after them so they cant do any more damage to my car or take any more of my time. Stay away from this place.
Jan 23rd, 2024

This place has been an absolute nightmare. I'm going on 7 weeks in the shop and the 6th or 7th estimated date of completion, still don't have my vehicle back. I've had to call 2-4 times for just about every single update I've gotten along the way. If they say they will call to update you, about 90% of the time they won't. Finally got a loaner car about a month in only to get a ticket a day later because the registration expired *4 months prior*. The staff are nice enough, but it all feels like lip service when they keep doing the same thing over and over. It seems like they just don't care if you're going through insurance because they'll get paid regardless. Save yourself a lot of stress, time, and frustration, and go somewhere else.
Jan 22nd, 2024

Master collision is very nice repairs and they completely every thing fixed very well for my car
Dec 11th, 2023

Aug 2nd, 2023

Had a great experience working with the folks here to repair the steering column after a break-in. The process of working with them through my insurance was seamless. Can't recommend them highly enough.
Jul 27th, 2023