DoubleTree by Hilton Hotel St Paul Downtown

One of the best experiences Ive had going to a hotel very accommodating, very friendly staff. Kesha was the greatest hundred percent would recommend staying here very comfortable, cozy quiet
Apr 8th, 2024

We enjoyed our stay at the HIlton Double Tree Downtown except....a week after our stay, we were billed on our credit card for more than the online charge and parking/restaurant. We called and left two messages for the manager regarding this. No reply was received. Decided it was not worth the hassle to contact Hilton again to get this resolved. We will just not use Double Tree in the future.
Mar 21st, 2024

Mar 5th, 2024

Mar 2nd, 2024

SUPER EASY CHECK-IN AWARD GREAT FRONT DESK STAFF AWARD FREE COOKIES & BOTTLED WATER AWARD EASY ACESS FROM PARKING GARAGE TO HOTEL AWARD Stayed at Doubletree Hilton St Paul downtown on February 24, 2024 for an event at the Palace Theater (Rock From The Heart charity event rock concert for 80s icon Sebastian Bach) which was 1&1/2 blocks away. A skyway walk from the hotel directly through the Northwest bank building was attainable to within a block of the theater, so in cold weather you wouldnt have to wear a huge coat just to make it to the Palace Theatre door. Better yet you dont have to hold onto a bulky coat while at the event. However, once the event was over later that evening, the Northwest bank entrance was locked. You then had to walk the block and a half back, which was a brisk 12 minute walk back to the Doubletree. Numerous homeless people and dirty sidewalks were present. The hotel itself was clean warm and safe, with personable and helpful front desk staff. Access from the attached parking garage to the hotel was easy with an elevator plainly marked from the garage to the hotel entrance. Check-in was a breeze, and we each were given a freshly baked oatmeal chocolate chip cookie and a bottle of water. *Different from other hotels that leave water bottles in your room and expect you to pay $4 per bottle if you use them! The room was small as compared to other hotels weve stayed in. Bathroom was very small but functional, with a hot shower, abundant towels and complimentary shampoo, conditioner, bar and facial soaps and a hairdryer. The room was smaller as well, with only one floor to ceiling window about 6 feet wide, which actually banked open about 5 inches to the outside, with no screen. We were in room 1155 on the 11th floor. The room had a refrigerator with a small freezer and small microwave, coffee machine, ice bucket and glasses; and theres a keypad-lockable safe in the single dresser. A mirrored closet had plenty of hangers for coats and clothes. An iron was also tucked away into the closet. Bed was comfortable with two pillows each, nightstands on both sides. There were no USB charging ports on either nightstand. There was one port on a lamp on the desk table, which had an office-type chair. There is an electrical plug-in on either side of the bed, so bring an adapter to charge your devices. There is an internet connection available inside the hotel. A 40-something inch flatscreen TV with remote is included. There is a restaurant in the hotel (Rival House) but we didnt utilize it, therefore I cannot review it here. It looked very clean and neat with a placard showing daily specials. We paid around $140 for the room, reserving it months in advance using the hotel website. Overall a comfortable stay at this Doubletree Hilton. Rooms and hallways were clean. Did everything we needed. Recommended.
Mar 2nd, 2024