Capital Car Care

THEY STOLE MONEY OUT MY VEHICLE! Told me it was transmission problems come to find out its wiring and my warranty magically doesnt cover it so I had to pay out of pocket. Also must have joy rides my car a lot because I left it with them practically full and got it back with under a half tank! not pleased at all!
Mar 28th, 2024

They tried to fix my car and said they fixed it but the check engine light came back on soon a left then came back and tried to fix it again and said they fixed it again but again check engine light came back on
Jan 9th, 2024

Dec 4th, 2023

The worst tire place in the Jackson and surrounding areas. I would nt take a four wheeler to this place. They lost my caps that go on my rims and said they wasnt on there when I came in. They took the tire sensors out of tires and said when I came there the tire didnt have a sensor in it. A complete waste of time and money. From the mechanics to management. Service: Tires
Oct 11th, 2023

I only rated 3 stars because it seemed as if they were irritated and very short with me. I was only trying to get them to put my dashboard back in place from the first visit I had with them. I tried to explain that to Ms. Susie but she became very defensive explaining that they didn't touch the radio because it stopped working. Well it was working prior to going to the shop but I WAS not talking about the radio. Apparently that stopped working because of an electrical issue because they had to replace the fuse block. Customer service and communication that day was not effective. No one would actively listen to what I had to say just kept cutting me short. I have no problem spending my money to fix things and would've spent more money if they were not rude and short with me. If they were willing to see what the deal was with the radio I would've paid for that too. To think I was going to get some tires from them too but I'll take my business elsewhere. It just shows that no matter how much money you spend with these businesses the old customer service that use to exist is long gone. I've had them service my Land Rover, Yukon and Charger but I won't spend my money anywhere I can't ask questions about.
Feb 3rd, 2024