Parc Frontenac Apartments is located at 40 Kingshighway Blvd in Saint Louis, Missouri 63108. Parc Frontenac Apartments can be contacted via phone at 314-309-3354 for pricing, hours and directions.
Contact Info
314-309-3354
(314) 367-8251
Questions & Answers
Q What is the phone number for Parc Frontenac Apartments?
A The phone number for Parc Frontenac Apartments is: 314-309-3354.
Q Where is Parc Frontenac Apartments located?
A Parc Frontenac Apartments is located at 40 Kingshighway Blvd, Saint Louis, MO 63108
Q What is the internet address for Parc Frontenac Apartments?
A The website (URL) for Parc Frontenac Apartments is: https://www.macapartments.com/property/Parc-Frontenac?utm_source=Google.com&utm_medium=Other&utm_campaign=GoogleMyBusiness&utm_content=Website&utm_term=Button&rdnaLabel=GoogleMyBusiness
Q What days are Parc Frontenac Apartments open?
A Parc Frontenac Apartments is open: Tuesday: 8:30 AM - 6:00 PM Wednesday: 8:30 AM - 6:00 PM Thursday: 8:30 AM - 6:00 PM Friday: 8:30 AM - 6:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: 9:00 AM - 5:00 PM Monday: 8:30 AM - 6:00 PM
Q How is Parc Frontenac Apartments rated?
A Parc Frontenac Apartments has a 4.0 Star Rating from 62 reviewers.
Very friendly staff especially the front desk staff! Maintenance is very quick and helpful whenever I put in a request. Also they put on fun events with Montclair to help us get to know our neighbors.
Business Response on GoogleJan 19th, 2024
Dear Grace,Thank you for taking the time to leave such a positive review for Parc Frontenac Apartments! We are thrilled to hear about your great experiences with our front desk staff and maintenance team. Our staff works hard to ensure all our residents receive prompt and efficient service, and it's wonderful to know their efforts are making a difference.We're also glad you're enjoying the events we organize in collaboration with Montclair. It's always our pleasure to create opportunities for our residents to connect and build a strong community spirit.Your kind words truly mean a lot to us. If there’s anything else we can do to make your experience even better, please feel free to reach out through our resident services team.
Alnoor Maknojia on Google
Business Response on GoogleNov 3rd, 2023
Dear Alnoor, We're sorry to see that you've given us a 1-star review without any additional comments. Our goal is to provide the best experience possible for our residents, and it's clear that we've fallen short in your case. We would greatly appreciate the opportunity to understand the specific issues you've faced so we can take steps to address them.Please feel free to contact us directly to discuss your concerns. Your feedback is invaluable to us as it helps us improve our services.We look forward to hearing from you.
Tang888 on Google
I have lived here for half a year and I would say the experience is not good. Firstly, the apartment is too old. The cold air will leak into the room in winter. The furnace sometimes stopped working, which made the apartment really cold and uncomfortable. They still charge us $110 a month for gas (heating). Secondly, the AC is really noisy so if you use it in summer, you will never fall asleep. Thirdly, the maintenance team never takes off their shoes or wears shoe's covers before entering the apartment. The maintenance request often took a week to finish. Fourthly, the building is by the Kingshighway blvd which is a very noisy street. At night, I often heard extremely loud and harsh noises from fire fight trunks even though I lived on the 13th floor. It is not worth the price. So never consider living in this apartment even if you will only stay for a short period of time.
Jeff Zhang on Google
It seems like all the positive reviews about this property is about the events but not the quality of service they offer which makes me doubt that mac property paid for people to post 5 star reviews. Anyways, I will keep updating my negative experience and warn people to avoid living at this horrible place. It has been a month since I found out the driers in the basement had no heat. Went drying my laundry today, the 'no heat' sign was removed by someone so I thought the driers were fixed. In fact they were not. Still no heat, and I just wasted time and money again to dry my laundry in a drier with no heat.I have also not received refund for using the bad drier the previous time, despite the property manager promising "they are on the way' a month ago. A recent maintenance request involving changing battery for the smoke detector took over 10 days to complete. I mean seriously, a 6 year old can probably solve this issue quicker than that. It seems like all the maintenance staffs are on vacation all the time. Contacting property manager won't resolve anything. I can't find any place that has more horrible service than parc frontenac. I am seriously questioning the professionalism of the management team here.
Business Response on GoogleSep 10th, 2023
Dear Jeff, We appreciate you taking the time to share your concerns and experiences at Parc Frontenac. We are truly sorry for the inconveniences you've faced regarding the dryers and maintenance delays. Your frustrations are entirely valid, and we understand how these issues can impact your daily life.Rest assured, we take your feedback seriously and are committed to improving our services. We are actively working to address the dryer issue in the basement and ensure it's resolved promptly. Additionally, we will follow up on the promised refund and investigate the maintenance delay to prevent such occurrences in the future.We are here to rectify these concerns and provide you with the quality service you deserve. We'd like to connect with you directly to discuss this further and find a solution that meets your expectations. Please reach out to us at 314-485-2429 or email us at [email protected] you for bringing these matters to our attention. We look forward to hearing from you and working towards resolving these issues.
Jeff Zhang on Google
This place is way overpriced for what it offers. The building is old, kitchen was dirty, especially the area around stoves there were a lot of food remains left there uncleaned. Fridge was dirty as well, with weird smell coming out of it. The ice made by the icemaker in the freezer had a disgusting taste, probably from being dirty too. The elevators are tiny, not big enough for residents to move larger furnitures, and they break all the time. Believe it or not, it hasn't been a week since move in and 2 of the 3 elevators are down. And they only provide small shopping carts for residents to move in. What a genius idea. Sound insulation is horrible, I was waken up by neighbor's dog barking every morning at 7am. The AC are as loud as jet engines. I had high expectations for this apartment because of its previous good reviews but am so dissapointed after move in. Definately would not recoomend anyone to live here and I cannot wait to leave.
Business Response on GoogleAug 23rd, 2023
Dear Jeff, We appreciate you taking the time to share your thoughts on your recent move-in experience. We sincerely apologize for any inconveniences and dissatisfaction you've encountered, and we take your feedback seriously as it helps us make improvements.We are committed to rectifying your issues and making your living experience more enjoyable. Please reach out to our management team directly at 314-485-2429 or via email at [email protected] to discuss any ongoing concerns you may have.Thank you for choosing us as your home, and we hope to regain your trust as we continue to make improvements.
