Aetna
-
1285 Fern Ridge Pkwy Suite 200
Saint Louis, MO 63141 - 314-506-1700
Hours
Chamber Rating
-
Ron Hoff
Having two knees replaced and they only will cover one. The one they cover is by far the better of the two. No reason or explanation of why the other isnt covered. Countless hours of their automated appeal process that is unable to answer any questions. I see why they have the lowest reviews possible.
Mar 31st, 2024 -
Matts Ate
May 3rd, 2023 -
David Rodgers
Worst customer service the world has ever seen .
Feb 2nd, 2023 -
Eoin Lynne
Trash.
Jan 3rd, 2023 -
David Birenbaum
AWFUL EXPERIENCE!! Equivalent to not having insurance at all. I had a covered dental bill on a reimbursement plan requiring me to pay then seek reimbursement. Did that. Dentist is a fraud & also billed Aetna. So even though Aetna had my receipt & forms they opted to pay dentist & inform me I have to get the money from the dentist for their error (over $1000)!!! They wont put it in writing. GRRRR!!!! PUTRID CUSTOMER SERVICE. IM TELLING EVERYONE I KNOW OF THIS AWFUL & ridiculous experience. And dropping them like a rock
Jun 1st, 2022
Contact Info
- 314-506-1700
- (855) 201-8935
Questions & Answers
Q What is the phone number for Aetna?
A The phone number for Aetna is: 314-506-1700.
Q Where is Aetna located?
A Aetna is located at 1285 Fern Ridge Pkwy Suite 200, Saint Louis, MO 63141
Q What is the internet address for Aetna?
A The website (URL) for Aetna is: https://www.aetna.com/
Q What days are Aetna open?
A Aetna is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Aetna rated?
A Aetna has a 1.0 Star Rating from 8 reviewers.
Hours
Related Categories
Ratings and Reviews
Aetna
Overall Rating
Overall Rating
( 8 Reviews )Ron Hoff on Google
Having two knees replaced and they only will cover one. The one they cover is by far the better of the two. No reason or explanation of why the other isnt covered. Countless hours of their automated appeal process that is unable to answer any questions. I see why they have the lowest reviews possible.
Matts Ate on Google
David Rodgers on Google
Worst customer service the world has ever seen .
Eoin Lynne on Google
Trash.
David Birenbaum on Google
AWFUL EXPERIENCE!! Equivalent to not having insurance at all. I had a covered dental bill on a reimbursement plan requiring me to pay then seek reimbursement. Did that. Dentist is a fraud & also billed Aetna. So even though Aetna had my receipt & forms they opted to pay dentist & inform me I have to get the money from the dentist for their error (over $1000)!!! They wont put it in writing. GRRRR!!!! PUTRID CUSTOMER SERVICE. IM TELLING EVERYONE I KNOW OF THIS AWFUL & ridiculous experience. And dropping them like a rock
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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