Bob Raeker Plumbing Co

My toilet was not emptying the slowly.  So I called Bob Raeker Plumbing  They sent 2 guys out and sat on toilet and tiented bolts under tank when going to give me a bill I told them they did not even look at what the problem was.  He then flushed the toilet and it flooded the bathroom.  They asked me for towels.  One of the guys started to use their snake and worked it up and down for ever then asked if I had a plunger, yes right there.  Tried that and still had the problem.  He then went back to using the snake and was working so hard he had sweet dripping off of him then the other guy took over and kept working the snake.  Then said I would have to get a person ut to camera it.  Went to give me a bill and said I would talk to Bob.  I looked at the toilet after they left and all the glaze was removed off the bottom of the toilet, it now looks like there always is poop in the bottom.  They said they would replace it.  Have called them never called back, have texted them never responded back.  This was in March have not heard from them yet still waiting.   Would NOT recommend them.  I understand they bought out the original Raeker plumbing company that had been there for many years, this company is NOT a good company to hire.VERY VERY unsatisfied.
Jul 26th, 2022

Years ago I used this company and it was reliable and professional. In September of 2021 no reliability, professionalism and no call no show. Would not recommend to anyone. Check the BBB comments, this company has changed, not in a good way. Service: Sewer repair
Mar 4th, 2022

Feb 26th, 2022

Great people and fantastic service. Service: Shower installation
Oct 2nd, 2021

The business came recommended, and I called to schedule a service. No one answered and I was sent to a voicemail where someone clearly stated someone would call back before COB. They did not. I called back the following day and was told an appt could not be scheduled until the following Wednesday (9 days away). I was ok with this and was told they would come out between 8a-12p. Nine days later, no one showed up. I called at 1140 the same day of the appt to inquire about the service and was told the dispatcher was at lunch. I left my name and number and was told he would call me back. He did not. Now no one is picking up the phone and from previous experiences leaving a voicemail to be called back is pointless as they are not reliable enough to call back by COB or following morning at least. It is now going on at 3 pm without any communication or results. I have lost nine days of time to have a single service call.
Jan 13th, 2022