Auto Works 360

My daughter who is chronically ill and disabled took her car in to be made road ready for a multi state trip. First rip off. On that trip, in the middle of nowhere Wyoming it started overheating. We limped it back to Billings and she paid to have it "fixed". She has to go out of state for medical treatment often and every time she goes the same exact thing happens after they "fix" it. This time their "fix" left us stranded in West Yellowstone on the way to Utah, limping it to Idaho where mechanic shops were closed. After trying to get help or get it fixed for 6 hours, in the dark, in the cold with no tools we finally got it running, thanks to the help of others who stopped their day to help. These people have taken an ungodly amount of money from her or cost money in towing or gas for a rescue ride, caused an ungodly amount of stress for someone already dealing with more than a person should and wasted so much of our time (I'm usually the one with her or going to pick her up when stranded). So dishonest! We used to take our Mercedes there but after the last two times seeing her robbed, we have been taking ours elsewhere. That's $6,000 they didn't get from us so far and hopefully others read this and follow suit. Absolutely criminal!
Feb 9th, 2024

Paid to have my car fixed. Was never fixed. Went back again and still not fixed. My check engine light is on, and they would like me to wait three weeks for them to look at the problem I originally paid them to never fix!!!! Waste of time and money. I also found their jokes masagonistic. Save yourself the trouble and find a decent mechanic
Jan 14th, 2024

Knowledgeable and fair. Great people to work with.
Nov 26th, 2023

They were very rude to my cody let treated him very disrespectful
Oct 29th, 2023

Fast, friendly, honest staff that get the job done right the first time!
Sep 8th, 2023