Purple Cactus Maid Service Inc

Before you read the problems I had I want to state that Debbie, from Purple Cactus, contacted me after my original 1-star review and CORRECTED THE PROBLEM IN AN EXEMPLARY MANNER. She asked how to make it right and I told her I just needed 1 GOOD person for 20 minutes to finish and a lady arrived a few hours later. It took her 22 minutes and she did a little more than I was even expecting. I'm posting a picture of the corrected work. Here's the original review: Too many details to type, but here's some: Arrived an hour early so I was not ready for them. One woman took 45 minutes to wash 1/2 the dishes I can wash in the same time ... AND she came in pajamas and slippers in 10 degree weather... AND I had to rewash 50% of the dishes she "washed" AND she left a sink full of soaking silverware and other small items AND left 2 filthy rags too! The bathroom room cleaner did better but I shouldn't have had to finish cleaning the toilet which still had stains that I wiped off with a baby wipe (if that easy, why'd she leave it behind). The bathroom lady also finished well before the kitchen nightmare lady, but did not help the kitchen nightmare lady.. except my tiny floor
Nov 13th, 2022

Oct 4th, 2022

Did our move in cleaning/deep cleaning for our new house. Highly recommend! Will be using them for our other home when we get closer to put on the market.
Oct 3rd, 2022

Oct 2nd, 2022

HUGE MISTAKE . Do not use. Was charged for a full hour instead of the 40-45 minutes they were actually there. My bill should have been $115 not the full $150. Did a pathetic job. I stressed having all tile floors swept and mopped. As you can see in my picture that was not done. DO NOT USE THIS COMPANY!!!!!!! Would give 0 stars if I could. Owner has ghosted me after I sent her the picture. Shame on you Debbie (owner/operator)
Feb 14th, 2022