Baker's Flowers

I had ordered a 36 rose arrangement thru FTD, but only 12 were delivered. When I called customer services, rather than offer me a partial refund, they contacted the florist to send out the missing flowers. When the roses finally arrived, there was no arrangement, and their quality was poor. This experience was terrible, and worthy of no more than 1 star on Google. I would expect that high quality customer service would offer a partial refund, and provide the arrangement ordered.
Oct 12th, 2023

Beware they have a 1 week return policy on tropical plants. Seems like a very short window and an improvised return policy to me. DO NOT BUY HOUSE PLANTS FROM THEM.
Dec 22nd, 2022

This store had two floral arrangements at my Mother’s funeral. They were absolutely beautiful! The quality was great; these arrangements made a nine hour trip by car after the service and still look good a week after ( took the Lilly’s out after 5 days). I am a florist so I know that quality flowers were used and the arranging was done properly to make them last. I will definitely use them when needing flowers sent in the Omaha area!
Nov 29th, 2022

Was disappointed that all fruit trays were sitting in front of 9.95 and get to register to find out it was 22.97 So they send the bagger to check price he cannot find so comes back. I walk over with him to find it is all in wrong spot. So obviously I am disappointed. The manager says nothing and wouldnt even honor the difference. I found her attitude to be less than polite. I as mentioned how disappointed I was and she said I am sure you are. We shop here often as our favorite Bakers, after tonight makes a hard decision where we will shop.
Nov 12th, 2022

Sep 17th, 2022