H&R Block

Mar 7th, 2024

I believe that you should give credit when due & they did get me all I had coming. With that being said it was not the best experience. 40 days, 7 trips & 4 charges later but the first 25 days they wouldnt return my call & finally called National customer service. They called the next day. In all fairness they did some amended returns so charges were going to occur. I dont get why it wasnt all done at once however because now its all by mail & 30-40 days after my first appt. Add in the month I was ignored along with 6-12 weeks, 3-4 months later Ill start to get refund. They did get all the money zI had coming but I did have it coming. It was just handled very poorly. Made me feel like I really didnt matter. I realize they have bigger fish to fry but you still dont put a client off for a month. Thing is, they really wont care. Its the real world of it all. This is just my experience here this year. Last year was okay but I tried again this year due to location & not because I was real impressed from the last time. Tuff time of the year for them but you cant not call back a client leaving messages for nearly a month.
Mar 6th, 2024

I have never had a problem with my taxes. My Tax Prepare is Professional and very knowledgeable. She always gives me great advice. Thank you Diana C.
Mar 5th, 2024

Mar 4th, 2024

Steve was great to work with! Highly recommend.
Feb 25th, 2024