Essentials

AVOID AT ALL COSTS!!! Items with no price tags . 11 US$ for 24 oz . Modelo!!! My first and last time...Shame on you!!!
Dec 11th, 2023

Don't buy here, don't buy here, don't buy here, if you still know money. Everything has no price. Basically twice as much as outside, some even 4 times. What I bought: a small bucket of instant noodles for 3 yuan, a large bucket for 6 yuan, and cigarettes for 20 yuan. Because this is an imperial necessities store, and they are the empress. Objective description: We came to play and stay at Caesars Hotel on Thursday. My partner was playing baccarat in the room where the upper limit was the fan, and asked me to help carry a pack of cigarettes. After waiting in line, the checkout said payment only was made in cash. Just pay in cash. Please give me a receipt. "No receipt" means getting the cigarettes back. I said I need cigarettes, but you have to give me a receipt. Said "I told you we don't have a receipt" I said that's not okay, you have to give it to me. "Don't affect our business, come on, let's get the next one!" I said anxiously, I want to talk to your supervisor. The manager said, they said they don't have a manager. Do you want to buy it or not? I was so angry that I called 911. It doesn't matter how much money it costs, I'm amazed that a place as big as Caesars Palace has such customer service. Then the operator said it would take about 20-30 minutes. I waited for a while and thought about it. I didnt want to be serious with you. I couldnt afford it. I asked you to give me the money later. I didnt buy it. The two female shop assistants said, have you called the police? Wait for the police. I said no, please give me the money. "Give me back my cigarette first." "When did I take your cigarette?" I said, I'm leaving. Please give me money. If you don't give me money, you will be in trouble. Then they looked for it and saw the money on top of the cash box. Then he gave me the change. Finally I asked my friend to buy cigarettes. They are all open for business, so why cant they give out receipts? If I go to the IRS to report this despicable behavior, I'll get it right. Extremely poor customer service.
Apr 27th, 2023

There are three essentials shops in Caesars Palace. The main one located in the Lobby is by far the largest with the widest selection and is open 24 hrs. What I liked best about this particular shop was that they had some refrigerated Prosecco whereas in the other essentials shops, they were all room temperature. Another shop is located near the Palace Tower and convention area. It is much smaller but offers a similar selection of goods. The last one was barely open during our stay and is located near the Augustus Tower. It is a shame it was always closed as it had some really cute bags in the window. All shops offer astronomically high priced gifts and basics like medicine, milk and feminine hygiene products. Expect to pay around $7 for a bottle or water and $15 for a small box of feminine items. These prices are high, but nowhere near what youll pay if you opt to eat anything from your room.
Jan 26th, 2023

$25 for a charger cord that takes 3 hours to get to 15% and they won't refund. So I'll dispute the charges. Not everyone is scamming like y'all, maybe buy better quality chargers.
Aug 17th, 2022

Avoid at all Costs!!! $7.30 for energy drink!!! Total rip-off!!!!No prices displayed.
May 5th, 2022