Lake City Air Conditioning

I first used Lake City Air Conditioning during the summer of 2015. I was so impressed that it was one of the first Yelp reviews I ever wrote. We later moved out of state and rented our Henderson house for seven years. We had a few HVAC problems over the years, and we always called Lake City. They would bill me and provide an excellent explanation of each repair. We moved back to Henderson last year. Our large AC unit stopped working yesterday evening. Amazingly, after the hottest day of the year so far, 111 degrees, Julie at Lake City was able to get a technician out this morning for us. Adam opened up a side compartment on our big AC unit. He immediately said it looked like the capacitor should be replaced. He said we had an unusually sized dual capacitor, but he had an alternative that would work just fine at the same cost. He thoroughly explained our unit's situation and what likely caused the capacitor to fail. He fully answered every question I had in a manner I could understand! Adam was very professional but kind enough to be friendly and pet our extremely playful Shih Tzu. While Adam was excellent, I must mention how good Julie has been to work with over the years. She has quickly gotten answers to any technical questions I might have and has always worked to get a technician out as fast as possible. Lake City's prices seem to be quite fair. I really like that I've never been pushed into buying or repairing something I didn't need or want. I've always trusted their technicians, which is very important when you don't quite understand how an HVAC system works. Nobody likes to call a repairman, but it's comforting to have confidence in knowing exactly who to call. Lake City Air Conditioning falls into that category for us! Jim Kruger
Mar 12th, 2024

Great service and great management as well. Thank you for the assistance with our HVAC unit
Nov 15th, 2023

The best experience, hands down. The technician, Adam, called to discuss my air conditioning issue shortly after I placed my service request. He was extremely polite and professional, and gave me a short, two hour window for his arrival: same-day on a Sunday. He text me 30 minutes prior to arriving, and was right on time. He took the time to explain everything to me, and gave me his honest assessment. The repair was made promptly, and in line with his initial estimate. Adam was terrific; its definitely the customer service thats most important to me when it comes to selecting a service provider, and Adam created a loyal, happy customer in me. I cant express how happy and grateful I am, and would recommend Adam and Lake City Air Conditioning to anyone that needs honest and reliable HVAC service.
Apr 10th, 2023

Adam is my hero. HE FIXED MY FURNACE ON HIS FIRST TRIP!!! He methodically examined inside the furnace with extremely gentle and careful manner that reminded me of how a dentist would look into his patient's mouth. He is slim and calm and smart. He patiently took time to triple check to make sure the furnace worked after he reconnected the wire. This is November 22, 2022. We got the heat back. Thanks to Adam. I cannot ask for a better technician to fix my A/C furnace. The web site on Lake City Air shows many satisfied customers' comments on Adam. Everybody adores him; and I find that they are right. I am glad I followed their view and called Lake City Air and insisted on ADAM. When Adam called me back, that was the start of my great day. FYI: Yesterday, my old A/C company disappointed me by sending a new tech, who left me with the non working furnace. Company is as good as their technician's performance. From now on, I will only go for Adam.
Feb 11th, 2023

The sevice was great. Adam was ontime friendly and fixed our system and exexpained what he did price was fair and I would recommend Lake City Air to my friends. Will sign up with them for annual maintenence. Service: HVAC system repair
Nov 2nd, 2022