Star 5 Plumbing

Extremely happy with repipe hot and cold water lines interior and exterior on my house.Amazing customer service, fast response and very knowledgeable technicians.Highly recommend!!!
Nov 13th, 2023

Im a witness to the great work and dedication to his work (Mesh) done at my residence! Would greatly recommend to everyone!!! 10 Service: Water heater installation
Oct 26th, 2023

Fantastic experience. Called in the morning with a plumbing issue and within hours Stan had fixed it. Extremely professional and helpful, will be the first call in the future. Highly recommend.
Sep 5th, 2023

I must share my extremely disappointing experience with Star 5 Plumbing, as it has been nothing short of a nightmare. After my old water heater broke down, I decided to hire them to install a new one on my property. Unfortunately, the decision to trust them turned out to be a costly mistake. First and foremost, the new water heater they installed has been nothing but trouble. It keeps shutting off, leaving my household without hot water, and causing immense inconvenience. Naturally, I expected them to rectify the situation promptly, but that was far from the case. When I contacted Star 5 Plumbing to report the issue, they sent out their technicians, only to charge me for multiple visits to "diagnose" the problem. Instead of taking responsibility for their shoddy workmanship, they tried to pin the blame on external factors, such as fumes from paint or coolant in the garage. Despite our efforts to thoroughly clean out the garage and remove any potential obstructions, the water heater continued to malfunction. Throughout the process, their excuses and lack of accountability were infuriating. It felt like they were merely trying to delay finding a solution while racking up additional charges on my end. The sheer lack of professionalism and customer care is astounding. To make matters worse, they have now informed me that I need to replace the faulty water heater with a new one, which I must pay for yet again. It's unconscionable that I should bear the financial burden for their incompetence and inability to install a functioning water heater in the first place. I am appalled by their disregard for customer satisfaction and their apparent desire to squeeze every last penny out of their clients, even if it means performing subpar work and leaving them high and dry. As a customer, I expected Star 5 Plumbing to stand by their work and make things right when faced with an issue. Instead, they have proven themselves to be a deceitful and untrustworthy business. Their conduct raises serious questions about their ethics and intentions. I strongly advise anyone considering their services to steer clear of Star 5 Plumbing. Save yourself the headache, frustration, and financial burden of dealing with a company that prioritizes profit over customer satisfaction and quality workmanship. In conclusion, my experience with Star 5 Plumbing has been an absolute disaster. From the problematic water heater installation to the subsequent lack of accountability and transparent attempts to charge me for their mistakes, they have demonstrated an appalling level of service. I will never use their services again and hope that my review serves as a cautionary tale for others seeking a reliable and trustworthy plumbing company. Look elsewhere for your plumbing needs and avoid the disappointment that comes with Star 5 Plumbing. Service: Water heater installation
Aug 3rd, 2023

My owner called Monday February 27th for someone to come out to check on the water heater they were over 3 to 4 hours late from the appointment time they said they would come.They finally came after business hours. they said the next day they would come to replace the water heater they did not do so. they called me after hours once again to tell me that they will be there the following day between 11 AM and 3 PM to replace the water heater, it is now 3:30 PM still no one is here and now when I call they're saying can they come the following day to replace the water heater. I have a child we have not been able to use water for 3 days now tomorrow will be 4. I definitely would not recommend this place for anyone to do business with. Evidently their technicians are overbooked and they need to hire more people. I would recommend you spend your money elsewhere.
Apr 3rd, 2023