Hello Hibachi

Awful food. Awful service. I wont be back. I picked up three meals for myself and my family. I called it in 20 minutes before arriving and still had to wait another 20 minutes. I brought the food home and my family couldnt even eat it. They over seasoned the food. Im not really that picky, so I begrudgingly ate it but it definitely was not good. We called to tell them about the experience and the girl that answered the phone mouthed off and refused to give her name. This place is ran by teenagers that dont know customer service or how to make food. You cant charge sit down restaurant prices and give out fast food quality meals and service. I notice that there are a lot of reviews that share this sentiment.
Apr 1st, 2024

Beautifully designed fast casual restaurant. We've ordered here at least a dozen times, and always consistently excellent and delicious. Generous portions for the price. Top fresh ingredients. Food you'd expect from a higher tier establishment. 5 star customer service - the gals at the front end owned a recent order mistake and made it right, which isn't common these days. Truly appreciated. This is a top 3 meal for us in the Summerlin area.
Mar 29th, 2024

While the food is great and employees are lovely, I couldnt help but overhear the owner being overly boastful and Braggadocious. Pride is important, but Id be uncomfortable working there and being reminded in facetious jokes every couple of seconds of how Im the owner
Mar 22nd, 2024

1 star for no cash policy. Very discriminatory
Mar 17th, 2024

Ate here on Saturday 4/7/24 and I can't understand why reviews are coming in for 1 and 2 stars. I think they're getting review bombed by a bunch of Karen's because nothing they said matches up with my experience. The place is brightly lit, friendly atmosphere and friendly staff. We were greeted and our orders taken. We sat and talked until our food was ready which took maybe 10 minutes. The music is a little loud and my friend speaks very quietly so I had to lean in a lot but that's easily fixed. Our food was OUTSTANDING. I got the Hello Hibachi special which is a mountain of food and best of all delicious and fits the price point well. We walked away happy with our food as it was fresh, hot, and delicious. As well as a generous portion. I really can't wait to go back, I loved everything and I hope everyone will give them a chance because they deserve your business.
Apr 5th, 2024