Chamber of Commerce

      El Pollo Loco

      ( 1100 Reviews )

      El Pollo Loco
      Learn More
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      Hours

      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:00 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (1100 reviews)
      586
      271
      132
      44
      67
      Read Our 1100 Reviews

      Chamber Rating

      Verified Member
      4.2 - (1100 reviews)
      586
      271
      132
      44
      67
      › ‹
      • Leala Romero

        The food was amazing as always, just that the service was not really good, they did everything fine but when they called our number they said the wrong one so the other person took all out food, and when my dad went to confront the manager the manager got mad and said they had called our number and not the one that they had called. And when they gave us our order a few things were missing so then my mom went to ask for them and one of the workers made a face like " oh my God what do you want"( he didn't say it). But apart from that is was fine we still love the food.
        Apr 6th, 2024

      • javier silva burga


        Apr 5th, 2024

      • Heather Brown

        Excellent service from Dana the cashier. And the cooks at this location know what they are doing. Great food
        Mar 31st, 2024

      • Sherry Legleiu


        Mar 27th, 2024

      • David Leal

        Great customer experience
        Mar 25th, 2024

      Read Our 1100 Reviews

      About
      El Pollo Loco

      While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Reno,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

      Contact Info

      Products

      • BEANS
      • CHICKEN
      • COLE SLAW
      • ENTREES
      • ICED TEA
      • MASHED POTATOES
      • MEATS
      • RICE
      • SALADS
      • SIDE DISHES
      • SOUPS
      • TORTILLAS

      Services

      • CATERING
      • DINNER
      • LUNCH
      • NUTRITIONAL INFORMATION PROVIDED
      • OFF-SITE CATERING

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for El Pollo Loco?

      A The phone number for El Pollo Loco is: (775) 829-1986.

      Q Where is El Pollo Loco located?

      A El Pollo Loco is located at 2293 S Virginia St, Reno, Nevada 89502

      Q What is the internet address for El Pollo Loco?

      A The website (URL) for El Pollo Loco is: https://restaurants.elpolloloco.com/nv/reno/2293-s-virginia-st?utm_source=extnet&utm_medium=yext

      Q How big is El Pollo Loco?

      A El Pollo Loco employs approximately 11-20 people.

      Q Is there a key contact at El Pollo Loco?

      A You can contact Mohammad Sattar at (775) 829-1986.

      Q What days are El Pollo Loco open?

      A El Pollo Loco is open:
      Saturday: 10:00 AM - 10:00 PM
      Sunday: 10:00 AM - 10:00 PM
      Monday: 10:00 AM - 10:00 PM
      Tuesday: 10:00 AM - 10:00 PM
      Wednesday: 10:00 AM - 10:00 PM
      Thursday: 10:00 AM - 10:00 PM
      Friday: 10:00 AM - 10:00 PM

      Q How is El Pollo Loco rated?

      A El Pollo Loco has a 4.2 Star Rating from 1100 reviewers.

      Key Contacts

      image
      Mohammad Sattar
      Manager

      Hours

      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:00 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Nearby El Pollo Loco Locations

      Ratings and Reviews
      El Pollo Loco

      Overall Rating

      Overall Rating
      ( 1100 Reviews )
      586
      271
      132
      44
      67
      Write a Review

      Leala Romero on Google

      image The food was amazing as always, just that the service was not really good, they did everything fine but when they called our number they said the wrong one so the other person took all out food, and when my dad went to confront the manager the manager got mad and said they had called our number and not the one that they had called. And when they gave us our order a few things were missing so then my mom went to ask for them and one of the workers made a face like " oh my God what do you want"( he didn't say it). But apart from that is was fine we still love the food.

      Business Response on Google Apr 7th, 2024
      Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

      javier silva burga on Google

      image

      Heather Brown on Google

      image Excellent service from Dana the cashier. And the cooks at this location know what they are doing. Great food

      Business Response on Google Mar 28th, 2024
      Thank you for your review, Heather. We will share this with the store team to let them know how they are doing.

      Sherry Legleiu on Google

      image

      David Leal on Google

      image Great customer experience

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 1100 Reviews )
      586
      271
      132
      44
      67

      Write a Review

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