Fused Finery

Had a lesson on fusing with my Granddaughter and learned way more than expected. Definitely have me as a returning customer.
Dec 5th, 2022

My partner & I had a Groupon and set an appointment up for September 23rd at 1:00pm. We arrived at 12:45 and were greeted by a "Be back at 2:00" sign on the door. I called several times, no answer. We held onto hope and waited 25 minutes for an employee to show up. Eventually, someone did -- but the reason? Her boss asked her to pick something up. So this lady completely forgot about our appointment and then proceeded to laugh about the irony of her boss reminding her to check online for any appointments prior to this happening. She seemed indifferent overall. The process of making a mosaic is really fun and tedious. That part was great! Only do the 8x8 mosaic workshop if you're okay with figuring it out yourself; the employee there did not guide us at all, despite knowing it was our first time. Once we were finished, she told us that they would need to fill in the gaps with grout and that we would receive a call sometime throughout the week if we were unable to pick up the finished pieces the immediate following day. A week goes by and no calls were received. Shocker, really. Today (October 1st) at around 2:30pm, we called to ask if we could pick up our finished pieces. The same employee from last week answered the phone and told us, "yes," we could, they just "close at 3." We told her it'll only take 15 minutes to get there, which she sounded okay with. We arrive at 2:45pm and catch the lady running back inside, as though she was just in the process of leaving. Which we confirmed to be the case, as she handed our pieces off to us and talked about how she was "leaving early" and we "got here at the just the right time." At this point, I am dumbfounded with how awful this employee is. She hears that a customer is coming to pick up their piece before closing and her instant thought is to leave early/before the customer arrives? As for the cherry on top, the grout looks terrible. There's so many holes. I felt like my contribution to the piece (the glass placement) was done well, but if I had known the employees were going to be careless about it.. I would have done it myself. I am pretty unhappy with the way it turned out and it's not because of my own doing. This place has potential to be great. I feel bad leaving a review like this, but something has to be said. Please do not go here if you're looking for a good glass art experience -- I promise you, this is not it.
Sep 30th, 2022

So much fun! Loved it.
Aug 13th, 2022

Had a great time. Staff was very friendly and helpful. Well be back again
Jul 22nd, 2022

A peaceful environment for working with beautiful glass pieces. I will definitely be returning with friends and family!
Jul 16th, 2022