Enterprise Rent-A-Car

Javiera Navarro _{on Google}

Mar 13th, 2022

It has been the worse experience on my stay here in north conway!! When I came into enterprise they told that theres no car available, and I got the reservation before, they never contacted me so I didnt know that they wouldnt rent me a car. Then they asked me for my license and they told me that they cannot rent me a car because Im 23 with a international license, this is not true because this is not the first time i rent a car in enterprise. They literally closed the door on our face and we didnt have a ride back. Not recommended at all.

acmestardragon _{on Google}

Feb 21st, 2022

Great employee Tricia was fantastic she was very friendly and helpful will be back if I need a rental car again and thanks again

Allen Rollins _{on Google}

Dec 13th, 2021

Awful experience. I chose this location bc it had way better reviews than Littleton. I'm an hour away and when I show up there's no car. I booked two weeks ago, actually 15 days ago as of writing this. I show up and no car. Trish was rude and very unprofessional. What if I needed to get to Boston Logan? What if I needed to go to PWM? I'd not make my flight. Then I was lied to that Trish tried calling me, she didn't. I'm an hour away so this isn't an easy trip.
I have screenshots of the conversation. Trish is not professional. No sorries, no fixing, and I was ignored. How is this acceptable? Now I have no car to get back to Boston. There's no competitor up here. Actually, if anyone knows a better service than Enterprise, let me know. I hope the company fixes this. If the customer after me needed this car, they'd have missed their flight or family meeting. I'm seething. I can provide screenshots. Unacceptable. I'm willing to amend my scathing review if this is fixed, but this is actually awful.

ShaVaughn Peterson _{on Google}

Nov 1st, 2021

Why would you let people book cars that you don't have? I got a call two hours before I was due to pick up a vehicle that there were none available. This throws a wrench in my entire vacation. I know better than to rent here in the future.

Dan Doucet _{on Google}

Oct 2nd, 2021

I have been renting cars from Enterprise for over 15 years now and today I tried to rent a car for the weekend and got the royal run-around. I am a Diamond Member and was told we can put you on a "call if available" waiting list. I need to know if there will be a car not a call waiting list. I then asked what can I do to get a rental now! One again she will put me on a call when available list. This is totally unacceptable, so now Enterprise doesn't even want to rent you a car. Another victim of the Covid Epidemic. POOR customer service and NO attempt to even try to assist the what was a loyal customer. You get the feeling that you are bothering them, how sad.