Tulley Automotive Group

I will never go here at all for any reason . All you are is a number to them. Me and my wife spent five hours at the dealership with a salesman that did not look like he wanted to be there. Just to apply for the loan I had to give 10 documents to them to get approved. Once we got approved we still had to do a conference call with the bank and our cell phone carrier to prove that that was my number. I said Im done with this. I said the hell with you all. I went to a competitor of Tully and got a better deal, a better vehicle, a lower price and I only had to show two documents for proof and I got approved within 24 hours from test driving the vehicle. What really rubbed me the wrong way was when I asked Thomas for my deposit back that I had put on the vehicle, its almost like they didnt want to give it back to me. I had to chase him and Justin the finance manager down for two days until I finally got a check made out to me for the deposit. Thomas salesman gave it to me. He gave me this to say thanks for nothing to me. It looks like he was pissed that he lost out on the sale and he was not too pleased he had togive my deposit back to me. This is the second time Ive gone to Tully. Ive gotten a bad vibe. I will never do business with Tully ever again.
Mar 28th, 2024

One of the best experiences of buying a vehicle Ive ever had. I have purchased used RAM 1500 From them. It was Internet sale. The team was very accommodating. They provided all the information even the video of the vehicle. I flew in to pick up the truck. The truck was ready by the time I arrived at 8:30 in the morning. Paperwork was prepared and it took maybe 15 minutes. They did offer me additional Insurance options but with no sales pressure at all. They did not have any last minute charges a price was fair. If youve ever been to a used car lot, usually you expect some form of shenanigans. But here it was clean, straightforward and quick. Five. Stars to everyone.
Mar 28th, 2024

I don't like how they treat their customers
Mar 22nd, 2024

Service department Was awesome.
Mar 20th, 2024

I wanted to test drive a truck im looking at buying which is a at4 or high country colorado/canyon he asked me if im gonna buy it today i said probaly not today i dont know how it drives idk if it will be what i want. I need time for a decision after the test drive. He said i cant test drive it after waiting 30min to get a Manger i was pissed just cause i wasn't buying it today i cant test drive it. He said if ur not buying it today test driving aint gonna do anything cause when u are ready the next one will drive different which made no senses. Bad business to let a customer walk out and not let them test drive a vehicle. Forcing customers to buy it thats how u push customer's away that wont come back. Plus all the times i brought my terrain in for serivce there to its not like i havent done business with them i probably wont be back to buy a vehicle. Btw this was from a Manager very rude.
Mar 28th, 2024