Trans Caribe Express Shippers Inc

Reliable svc.trusted employees.over 40 yrs of experience
Dec 20th, 2023

I have been using TrasCaribe for 4 consecutive years now and not only are they efficient and price competitive but customer service is unmatched! Ron and Aline make shipping with them a dream time and time again!
Dec 7th, 2023

Nov 24th, 2023

This is the second time I am giving trans Carib a negative feedback and this is the last time shipping with them. They will not get an opportunity again to be disrespectful and inconsiderate. I will never ever ship with transcarib and all my friends I brought on to transcarib I will make sure they dont ever ship with them again. A manager told me a customer for more than 6 years that he is paying his driver 20 dollars and hour so he cannot wait for 10 mins to put a medication in a barrel for shipping. He told me he is loosing money for 10 mins and it matters not. This is the same company that sometimes late for an hour and hour and a half and ai dont make it an issue. This is the same company I use for 6 years and my barrels and boxes are always ready but the first time told me 20 dollars was more than 10 mins . Every business is built on customer service but not trans carib
Feb 8th, 2024

I have been a customer of TransCaribe for a long time, and the service is ok. Its not great but its not terrible. Sometimes you might get someone on the phone but you have questions, sometimes you might not. The time frame they give you for picking up your barrel is just a suggestion, its not set in stone so be prepared to block out your whole day to wait for them. They have been consistent in calling the day before to confirm your pick up time the next day, but like I just said, the time is not set in stone. I had one incident of a driver being rude and dismissive and when I called the office to lodge my complaint, the supervisor never called me back to talk about it. So, there it is, my honest review after being a customer for so many years. I am writing this review on Saturday 11-18 (veterans day) at 6:00 pm; I had a scheduled pick up time frame of 2pm - 4pm and my barrel hasnt been picked up yet. I know they were opened today because I drove past the location around 12pm and saw some people building a crate in their parking lot. I look forward to the response by the admin staff on this post.
Dec 7th, 2023