Hours

Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
2.5 - (100 reviews)
30
4
8
5
53

About
Citi

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Contact Info

Questions & Answers

Q What is the phone number for Citi?

A The phone number for Citi is: (551) 226-5373.


Q Where is Citi located?

A Citi is located at 5 Marine View Plz, Hoboken, New Jersey 07030


Q What is the internet address for Citi?

A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTcwMDUtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Citi open?

A Citi is open:
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 4:00 PM


Q How is Citi rated?

A Citi has a 2.5 Star Rating from 100 reviewers.

Ratings and Reviews
Citi

Overall Rating

Overall Rating
( 100 Reviews )
30
4
8
5
53
Write a Review

Jake Phillips on Google

image Terrible service. Do not go here.

Business Response on Google Feb 21st, 2024
Hello Jake, this is not the service we wanted to ever provide! We'd be glad to learn more and turn things around. Please send us a direct message via X (@AskCiti) or email us ([email protected]) with details and include your Google My Business Review handle. We may only be able to reply once to a review, but we can help in other channels. ^Deanna

Linh Lee on Google

image Extremely unprofessional!! She had me standing there for 30 mins. When it finally hit 2pm she went to close the door and turn to me and asked what I need help with. All I wanted was to open a joint checking and saving account. But she was too concern on closing the door, she didnt even want to bother to helping me.

Business Response on Google Jan 31st, 2024
Hi Linh, we regret to hear the frustration regarding your experience in our branch. We would like to thank you for taking the time to provided us with your feedback and will share it with our branch staff. We hope that you have a great day. ^Fred

Aida Suarez on Google

image Title: "Inconvenient Check Cashing Policy"
I recently visited the Hoboken branch of Citibank with a check issued from their bank. Unfortunately, they informed me that only their Newark locations could cash it, redirecting me unnecessarily. Most banks accommodate check cashing, making this policy seem inconvenient and counterintuitive. It's something potential customers might want to be aware of to save time and hassle.

Business Response on Google Jan 21st, 2024
Hi Aida, thank you for providing us with this feedback. If you would like to add additional comments regarding the policy we'll be glad to hear it. You are welcome to email us at [email protected] and mention your review by name. ^Tea

Timur Tchourilo on Google

image Super slow service, unless you here just for the counter services. Probably worst experience with citi so far, prepare to spend at least one hour for anything, some reps are missing basic knowledge.
01/24 Update: I really appreciate Bonito's help in resolving account issues. Raising one star up.

Business Response on Google Sep 26th, 2023
Hi Timur, we regret to hear the frustration regarding this matter. We would like to thank you for taking the time to provided us with your feedback and will share it with our branch staff. We hope that you have a great day. ^Fred

Alex Khmyrov on Google

image If it was a 0 stars I would put that. No one at this branch known what there doing ! 0 Coustomers service !

Business Response on Google Jan 11th, 2024
Hi Alex. Thanks for the feedback and sorry to hear that. We'd like to know more about your experience. Please email us at [email protected] or feel free to send a DM on X to @AskCiti and we'll get back to you. ^Brian

Load More Reviews

Overall Rating

Overall Rating
( 100 Reviews )
30
4
8
5
53

Write a Review

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