SURF
-
55 International Airport St C Terminal
Newark, NJ 07114 - (866) 508-3558
- Website
Hours
Chamber Rating
-
Matt Burns
This is pathetic. Thank you for the convenience of letting me order on a greasy iPad. There is literally no one here. Good luck to me right?
Dec 11th, 2022 -
Timothy Brown
Don't eat here. They have a big sign advertising bagel sandwiches, so I ordered one through the online system. They brought me a dry, bland breakfast sandwich that featured wonder bread instead of a bagel. I pointed out that the order was wrong, and the employee just shrugged and said there were no bagels. Had I known this I would have taken my business elsewhere. They didn't offer an exchange, a refund, or even an apology, and acted upset that I had pointed out the mistake. I've filed a complaint through their online system but am not optimistic about a refund. Given the high prices, bait and switch tactics, and unavailability of menu items, I recommend you go elsewhere.
Nov 2nd, 2022 -
Luis Fila
Food : 4/5 | Service : 3/5 More
Oct 28th, 2022 -
Anna Tsafatinos
Food takes waaaaay too long for an airport restaurant. I ordered something that doesnt even require cooking and they arent even busy. Saw other people canceling their orders as well after waiting too long and leaving.
Oct 9th, 2022 -
Karen Reuss Ritter
Hands down one of the worse experiences I have ever had. The place was empty, but after a laborious nonuser friendly computer ordering system, it took 38 minutes for a drink and dry bagel to be delivered (in the airport). I had to get up and search for a person. When I found the only server, she was extremely angry and mean. She refused to give me her name (long dark hair with glasses about 30ish). I saw her pick and chose which arriving customers she would help. When I approached another employee in the main restaurant asking for a manager, she replied there was no manager. SURF should drop off the planet. SURF deserves a -50; this review site requires at least one star.
Sep 26th, 2022
About
SURF
Your airport experience, made easy We believe that the airport should enhance your journey, not take away from it. That’s why we continue to reinvent the airport experience to help you travel better—happier, healthier and more connected than ever before. Our reimagined terminals across the United States and Canada are the perfect gateways to the cities and regions they serve, integrating here-and-now technology and iconic design with locally sourced dining and market options that create a sense of place you can actually see, feel and taste.
Contact Info
- (866) 508-3558
- Website
Questions & Answers
Q What is the phone number for SURF?
A The phone number for SURF is: (866) 508-3558.
Q Where is SURF located?
A SURF is located at 55 International Airport St C Terminal, Newark, NJ 07114
Q What is the internet address for SURF?
A The website (URL) for SURF is: https://www.otgexp.com/experience_locations/newark-liberty-international/
Q What days are SURF open?
A SURF is open:
Friday: 5:00 AM - 10:00 PM
Saturday: 5:00 AM - 10:00 PM
Sunday: 5:00 AM - 10:00 PM
Monday: 5:00 AM - 10:00 PM
Tuesday: 5:00 AM - 10:00 PM
Wednesday: 5:00 AM - 10:00 PM
Thursday: 5:00 AM - 10:00 PM
Q How is SURF rated?
A SURF has a 3.2 Star Rating from 154 reviewers.
Hours
Ratings and Reviews
SURF
Overall Rating
Overall Rating
( 154 Reviews )Matt Burns on Google
This is pathetic. Thank you for the convenience of letting me order on a greasy iPad. There is literally no one here. Good luck to me right?
Timothy Brown on Google
Don't eat here. They have a big sign advertising bagel sandwiches, so I ordered one through the online system. They brought me a dry, bland breakfast sandwich that featured wonder bread instead of a bagel. I pointed out that the order was wrong, and the employee just shrugged and said there were no bagels. Had I known this I would have taken my business elsewhere. They didn't offer an exchange, a refund, or even an apology, and acted upset that I had pointed out the mistake. I've filed a complaint through their online system but am not optimistic about a refund. Given the high prices, bait and switch tactics, and unavailability of menu items, I recommend you go elsewhere.
Luis Fila on Google
Food : 4/5 | Service : 3/5 More
Anna Tsafatinos on Google
Food takes waaaaay too long for an airport restaurant. I ordered something that doesnt even require cooking and they arent even busy. Saw other people canceling their orders as well after waiting too long and leaving.
Karen Reuss Ritter on Google
Hands down one of the worse experiences I have ever had. The place was empty, but after a laborious nonuser friendly computer ordering system, it took 38 minutes for a drink and dry bagel to be delivered (in the airport). I had to get up and search for a person. When I found the only server, she was extremely angry and mean. She refused to give me her name (long dark hair with glasses about 30ish). I saw her pick and chose which arriving customers she would help. When I approached another employee in the main restaurant asking for a manager, she replied there was no manager. SURF should drop off the planet. SURF deserves a -50; this review site requires at least one star.
Overall Rating
Overall Rating
( 154 Reviews )Write a Review
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