Spring Park Apartments

I've lived here for the last 5 years and I like it.
Jul 2nd, 2023

Air conditioning is not working and have raised a service request before 2 weeks. Its not yet fixed. They keep on saying parts are ordered. I was not even allowed to talk to the manager when I visited the office
Jun 7th, 2023

May 25th, 2023

Had a pretty terrible experience moving out. Was quoted several different prices to break our lease. Had a very difficult time trying to communicate with the office and security is not responsive. Had a couple times trying to call their number as requested with no response.
May 6th, 2023

WARNING!!! Negligence, dishonesty, rude, and boorish behavior are common practice by staff. If you enjoy neglect... This is the place for you!!! Management doesn't complete anything due to no budget, short staffed, and incompetency. Their negligence will cost you the renter thousands of dollars in electric bills due to unmaintained appliances. All of which are at least 25 years old. Every morning there's 2-3 employees in the office. Doing very little, but still unable to answer a phone. Negligence strikes again!!! I've even experienced severe neglect on work orders marked as complete and no work has been done. Dishonest and negligent seems to be how the office staff runs the property. The "maintenance" crew seems quite inept. The head of maintenance seems to be the silent quitter type. He is quite smart but very lazy (causing his coworkers to quit rapidly), which means no work orders get completed. Trash never gets collected enough, so it's all over the lot. Property is deteriorating rapidly, and with poor construction practices, such as particle board in high moisture areas, tiles glued to plywood in shower basin, cheapest flooring and cheap counter resurfacing, you can expect Greystar to charge you (thousands of dollars) for their poor construction practices upon moving out. Ashley our manager here on site doesn't bother to train the employees she hires. Not one employee knows how to resolve any issues. Guess who suffers? The renter!!! Ashley has taught all her employees to ignore the phone until about noon when people are busy. Seems intentional so they do less work. If you are lucky enough to reach an employee you will be disappointed further. We're short staffed or no budget is all I hear for 4 years. I've waited three months to see a plumbing leak dripping into a electrical conduit be repaired. They "fixed" it and it still leaks. Severe negligence is common practice by management here at Spring Park!! You will have to threaten legal action to get any work order completed. Greystar is by far the worse rental management company I've ever experienced. My A/C leaks R-22 for the duration of my stay(which is against the law). Also, the leaking coolant has cost me thousands of dollars in electric bills throughout my 6 year stay. Don't fall for their fake pictures (on their website) showing granite counter tops and stainless steel new appliances. That's a fake apartment that doesn't get rented. You really get half functional older than dirt appliances that have been neglected to the point where maintenance staff can't fulfill all the work orders. Furthermore, the countertops are just painted (no granite), so they flake and chip away with a gentile touch. Spring Park has gone downhill ever since Greystar took over management. There's 300+ apartments and extremely under staffed. If you need maintenance on anything even emergencies (such as pluming leaks) you will be neglected, but neglected after struggling to get an office employee to answer the phone. I believe any good reviews this property has have been written by Spring Park or Greystar staff and should be disregarded. Alexis worked here. How sad! SIDE NOTE TO OWNER: Greystar isn't hiring adequate staff for your property to be maintained. This means your property is decreasing in property value due to neglect. To Ashley: Tenants should not have to call multiple time to check on work orders already submitted. Try doing your job! Below pics: First is the A/C fix... They ripped the roof apart and don't bother to fix it. Next, the dishwasher and plumbing. There used to be a garbage disposal and my dishwasher was hooked up. Now, the drain for the dishwasher isn't connected. Can't use the dishwasher. I have way less appliances than when I moved in, and they want to raise rent. The kitchen painted countertop flakes away with a gentile touch. The roof leaked 3+ years ago. The hole is still there. The flooring is garbage. Furthermore, plumbing is so neglected it will leak! Guaranteed! Don't move downstairs! !!!AVOID SPRING PARK LIKE it's a PLAGUE!!!
Jun 25th, 2023