Chili's Grill & Bar

Not enough employees. The workers are busting it out and provided great service. However, they seem to be over worked.
Jul 3rd, 2023

We went in for dinner today around 6. We were seated right away. It took almost 10 minutes for a server to come to our table. At that point we were ready to order. He took our order, went to the kitchen and came out with refills for another table. Someone else brought out our drinks about 5 minutes later. I ordered a soup as my entre my husband ordered fajitas. My soup came out. We thought my husband's food was coming out shortly after, nope. I was sitting with my soup waiting for my husband's food to come out so we could eat together. After waiting 10 minutes for his food and it still not being brought out, we decided to leave. My husband asked for a manager at the host station. It took about 5 minutes for someone to come out. We told her what happened and all she said was ok. There were 6 tables including ours and 2 servers. This was our 3rd time into this location. Each time the service has been poor. We will not be returning to this location.
Jul 3rd, 2023

The new location is nice, but the service is super slow. We had to wait almost 10 minutes before our drink order was even taken. By then, I already had my meal selected. It took quite a bit longer to actually receive our drinks. I'll give the food a flat out 3. I'm not even going to wait to get my food to post this. I've eaten at this place 3 times now, and I feel service is the same every time. The spot is conveniently located by my house, and I gave it a few tries, and I will tell you this is the last time my wife and I come back. I could've driven across town to a different chilis and almost been walking out by now. Also, to top it off, both entrees didn't even come out anywhere near together. We didn't even get to eat together. Service was so bad that we actually informed the manager we would be walking out before receiving our full order because of the delay and bad service.
Jul 3rd, 2023

Vegetarian options: Available Kid-friendliness: Separate dining area Parking: Good Wheelchair accessibility: Yes Dietary restrictions: Options
Jun 27th, 2023

Jun 27th, 2023