Qwest / Century Link

Hours

Saturday:
Closed
Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM

Chamber Rating

1.5 - (50 reviews)
5
0
2
1
42
Read Our 50 Reviews

Chamber Rating

1.5 - (50 reviews)
5
0
2
1
42
  • Jon Siedow

    Quest diagnostics is the most efficient place to have blood work. The staff is professional and the results were posted within 24 hours.
    Apr 27th, 2024

  • K Booth

    Absolutely the worst customer service and technical support I've ever experienced. Was told we would have a technician between 8am to 5pm to address the corroded wires that cause the internet to drop while we are on the internet. No call no show. The down times are ridiculous. The last technician said CenturyLink needs to replace all the cable from 2 miles up the road servicing hundreds of people but they are too cheap and that we will never have quality internet until they do that. They increased our rates a couple months ago by $10.00. DO NOT GET CENTURYLINK! You will not get what you pay for! You will never speak to anyone local regarding repairs because the calls and chats go to a call center in a foreign country. Too bad zero rating is not an option!
    Sep 17th, 2023

  • MindFury

    Do not use these *****. They put a call block on the phone line to hide the fact that is was noisy and un usable. I was out of town and had no way to call and check on my elderly father, Had to cut my vacation short due to this. Took them 5 days after being told it would be fixed that night. The nois eon the phone line has been going on for over 8 years, they have to come out after every rain and fix it. Was told by the Century link tech there is a leak in the vault and they were fighting with the city over who should fix it. It's been 2 weeks since the"fixed" the call block that we did not authorize on the line. The line is still noisy, no dial tone, The appt I had suddenly got "missed" before the day it was due? Seriously. I am done dealing with this JOKE of a company.
    Aug 27th, 2023

  • Karla Sotelo

    1 week has gone by. No service. No one calls or texts.
    Aug 15th, 2023

  • cruces mamma_jamma

    Never works
    Jul 17th, 2023

Read Our 50 Reviews

About
Qwest / Century Link

Qwest / Century Link is located at 2001 E Lohman Ave in Las Cruces, New Mexico 88001. Qwest / Century Link can be contacted via phone at 575-636-2313 for pricing, hours and directions.

Contact Info

  •   575-636-2313

Questions & Answers

Q What is the phone number for Qwest / Century Link?

A The phone number for Qwest / Century Link is: 575-636-2313.


Q Where is Qwest / Century Link located?

A Qwest / Century Link is located at 2001 E Lohman Ave, Las Cruces, NM 88001


Q What is the internet address for Qwest / Century Link?

A The website (URL) for Qwest / Century Link is: http://www.centurylink.com/


Q What days are Qwest / Century Link open?

A Qwest / Century Link is open:
Saturday: Closed
Sunday: 10:00 AM - 5:00 PM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM


Q How is Qwest / Century Link rated?

A Qwest / Century Link has a 1.5 Star Rating from 50 reviewers.

Hours

Saturday:
Closed
Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM

Ratings and Reviews
Qwest / Century Link

Overall Rating

Overall Rating
( 50 Reviews )
5
0
2
1
42
Write a Review

Jon Siedow on Google

image Quest diagnostics is the most efficient place to have blood work. The staff is professional and the results were posted within 24 hours.


K Booth on Google

image Absolutely the worst customer service and technical support I've ever experienced. Was told we would have a technician between 8am to 5pm to address the corroded wires that cause the internet to drop while we are on the internet. No call no show. The down times are ridiculous. The last technician said CenturyLink needs to replace all the cable from 2 miles up the road servicing hundreds of people but they are too cheap and that we will never have quality internet until they do that. They increased our rates a couple months ago by $10.00. DO NOT GET CENTURYLINK! You will not get what you pay for! You will never speak to anyone local regarding repairs because the calls and chats go to a call center in a foreign country. Too bad zero rating is not an option!

Business Response on Google Sep 12th, 2023
Sky View Satellite posting here, not Centurylink.  We are a Premier DISH retailer that has sold Centurylink in Las Cruces for 12 years.  Centurylink's flaws are obvious to us, as well.  And it's not just you, the Centurylink incident rate has 10x'd over the past 6 months in Cruces.  We sell Centurylink begrudgingly because they're the only other option in town and no one else is local enough to help the elderly and non-Sky View customers like you who need local support.  The customers who started Centurylink service through our company are typically satisfied, long-time customers - just like you may have been before your problem occurred.  Total candor, the 'break down" at Centurylink occurs because they don't have the proper operationalization at their 800 # to execute problem resolution.  If you still need help, come see us or give us a call at the number below.  I don't know if your specific problem can be fixed, but I am happy to show you a better path toward resolution and, if necessary, use my local contacts at Centurylink to help you.  Sky View is a commission only company, so if we earn it, we ask every customer for their good word of mouth.  I'm in Suite 119 at the address on this google listing.  Or you can call 575-636-2313.  Please be cognizant of my time as I will be helping you at no charge.  I'll be efficient with yours, too.  Thanks - Dan

MindFury on Google

image Do not use these *****. They put a call block on the phone line to hide the fact that is was noisy and un usable. I was out of town and had no way to call and check on my elderly father, Had to cut my vacation short due to this. Took them 5 days after being told it would be fixed that night. The nois eon the phone line has been going on for over 8 years, they have to come out after every rain and fix it. Was told by the Century link tech there is a leak in the vault and they were fighting with the city over who should fix it. It's been 2 weeks since the"fixed" the call block that we did not authorize on the line. The line is still noisy, no dial tone, The appt I had suddenly got "missed" before the day it was due? Seriously. I am done dealing with this JOKE of a company.


Karla Sotelo on Google

image 1 week has gone by. No service. No one calls or texts.


cruces mamma_jamma on Google

image Never works


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Overall Rating

Overall Rating
( 50 Reviews )
5
0
2
1
42

Write a Review

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