Sam's Club Tire & Battery

My wife took our Sienna to the shop and had a headlight resto done. Headlights look brand new! Make sure if you get it done to keep the car out of moisture until the coating is not tacky.
Dec 13th, 2022

....if only I could give zero stars for the poorest customer service I have ever experienced in my life. Oscar and the other man at the tire center today were the most unfriendly and unhelpful workers at the time of my appointment today and no other customers were present; they had no other work besides the rotation and balance I had scheduled. My father purchased these tires for me and was told I could have the rotation and balance for the life of the tires at any Sam's Club as long as I had a picture of his membership card to show. After relating this story to Oscar, he insisted on giving me a hard time, saying he couldn't fulfill the work order without the club member present. After being unable to get my father on the phone, Oscar said he would offer the service this one time, but it won't be allowed in the future. I left my vehicle and when returning to pick it up, he passed me my keys and said no work had been done on my vehicle because there was a lugnut missing on the passenger side wheel. That doesn't even make sense. Any other tire shop would have gladly provided the rotation and balance and replaced the lugnut, not allowing a safety issue to be released onto the roadways. I will never return to this Sam's Club simply for this encounter today. Unacceptable!!
Feb 24th, 2022

Feb 9th, 2022

Quick helpful folks.
Jun 1st, 2021

Great place
Sep 20th, 2020