Joy Harvey-Washington - State Farm Insurance Agent

Apr 8th, 2024

I am very happy and satisfied with the service provided, I want to thank Mrs. Angela for the good service and other staff. I recommend them 100%
Mar 28th, 2024

Ashleys service is well rounded and so helpful. Thank you!
Mar 1st, 2024

Excellent prices and Customer Service. They call me to tell me how to LOWER my premiums! Who does that? LOVE these people! Recommend HIGHLY. Just got off the phone with Madeline who was super friendly and super helpful. These people are literally a JOY to work with. Pun intended!!! :-)
Feb 13th, 2024

My experience with this company and branch has been the worst in my 27 years as an insured driver. I purchased a new car (a Dodge Hellcat) in September and started an auto pay insurance policy with this branch. Then several months later I purchased another car and added it to my policy, however, after one week I learned that this 2nd car was a lemon and returned it to the dealer. I notified State Farm about this via text so it was all in writing, telling them to remove the new car (a Jeep), but they in fact cancelled my entire policy- I was then notified by the State of PA that my original car (The Hellcat) was uninsured and that insurance would need to be proven otherwise the car would be suspended. I contacted this office several times and was assured this was done and everything was fine and they were sending a wire to the DMV- only they did not, and now my car has been suspended! Nothing like this has ever happened to me, it is unbelievable. Because of this firms incompetence, I have to now pay $500 to reinstate my car. And to think, I actually gave them a chance to fix this after they messed it up the first time. I was SHOCKED to see good reviews for this firm because my experience has been ALL BAD. Luckily I have ALL the proof needed in writing for everything stated in this review. AVOID.
Feb 16th, 2024