avid hotel Brooklyn - Dyker Heights, an IHG Hotel

Chamber Rating

4.4 - (129 reviews)
98
14
1
0
16
Read Our 129 Reviews

Chamber Rating

4.4 - (129 reviews)
98
14
1
0
16
  • lisa ling

    We found bed bugs expensive and dirty they mind your business too much.
    Apr 4th, 2024

  • Luis


    Apr 3rd, 2024

  • Mohamed Rashini

    I come here often The fat girl at night called the police on me because she couldnt back track after telling me i didnt have a reservation when i clearly did. Went back to show her on my phone, she pulled it up everything was good just a misunderstanding right? No! Because i said there was a hold for $50 on my card so there must be a reservation, tells me thats not possible, so i tell her thats besides the point you found the reservation heres my card just charger me i need some sleep its 430 a.m She literally wanted me to listen her tell me how im wrong or i would have to leave.. im sorry for the people that have to live with you daily, shrek. And to the property managers, do better no one comes to a hotel on this side of brooklyn to experience ghetto laziness and ghetto attitude
    Apr 2nd, 2024

  • Fedup mom

    I'm definitely recommending this hotel for those who want a good experience staying in Brooklyn. We have stayed in the past in 2 other hotels, and this is by far the best. Pros: very very clean. New. Friendly staff Comfortable beds and soft pillows (we love soft pillows). Great location. The stop for express bus to the city is right across the street. Cons: Room we stayed in was very small with no place to put your clothes. There are no drawers or closets. We practically lived out of suitcases for 6 days. Breakfast is very basic in comparison to other hotels. No hot station with waffles, eggs and potatoes. Same two flavorless egg sandwiches. And there's another point that unfortunately a hotel can do nothing about: the way they designed doors into the rooms, it makes a loud slamming sound even if the door is not slammed. Expect hearing "door slamming" noise that will disturb your sleep at night and mornings.
    Apr 1st, 2024

  • Reyy Traveler

    It was a very beautiful hotel! I was blown away by how clean everything was. As an avid traveler who depends on reviews before booking, I can say that this is the place to stay. My friend and I stayed here for a concert nearby and it was so worth it. The rooms had a nice vibe to them. From the color to the technology, etc. The pillows were almost too soft (even that sounds like I'm complaining), but if that's not your thing, I just wanted to give you a heads up on that. We truly enjoyed breakfast. I personally didn't like that there weren't enough tongs to pick up the bread/muffins with because, let's be honest, people would just put their hand right on in. Any who, I can not wait to stay again! Thank you for a great & peaceful time. Noteworthy details: The MOST noteworthy thing is to have the phone number for the front desk handy because that's the only way you're getting out of the garage, if you spent the $30 each night). If you're claustrophobic, definitely don't park down there. If you're not comfortable driving, don't park down there because it's pretty tight. This is one thing I wish they explained at check-in/out.
    Mar 28th, 2024

Read Our 129 Reviews

About
avid hotel Brooklyn - Dyker Heights, an IHG Hotel

avid hotel Brooklyn - Dyker Heights, an IHG Hotel is located at 636 86th St in Brooklyn, New York 11228. avid hotel Brooklyn - Dyker Heights, an IHG Hotel can be contacted via phone at 718-255-8898 for pricing, hours and directions.

Contact Info

  •   718-255-8898

Questions & Answers

Q What is the phone number for avid hotel Brooklyn - Dyker Heights, an IHG Hotel?

A The phone number for avid hotel Brooklyn - Dyker Heights, an IHG Hotel is: 718-255-8898.


Q Where is avid hotel Brooklyn - Dyker Heights, an IHG Hotel located?

A avid hotel Brooklyn - Dyker Heights, an IHG Hotel is located at 636 86th St, Brooklyn, NY 11228


Q What is the internet address for avid hotel Brooklyn - Dyker Heights, an IHG Hotel?

A The website (URL) for avid hotel Brooklyn - Dyker Heights, an IHG Hotel is: https://www.ihg.com/avidhotels/hotels/us/en/brooklyn/nycav/hoteldetail


Q How is avid hotel Brooklyn - Dyker Heights, an IHG Hotel rated?

A avid hotel Brooklyn - Dyker Heights, an IHG Hotel has a 4.4 Star Rating from 129 reviewers.

Ratings and Reviews
avid hotel Brooklyn - Dyker Heights, an IHG Hotel

Overall Rating

Overall Rating
( 129 Reviews )
98
14
1
0
16
Write a Review

lisa ling on Google

image We found bed bugs expensive and dirty they mind your business too much.

Business Response on Google Apr 7th, 2024
Good day, We take all complaints very seriously, and I want to assure you that we have procedures and standards in place to ensure comfort and safety of all our guests. I just would like to point, that this is not a photo taken from our hotel guest room and neither the lobby. Moreover, we did not have a Lisa Ling registered in our system. We at the AVID Hotel Brooklyn do take proactive steps to ensure that each and every room in the hotel is free of pests of any kind. We hire a professional pest control company to inspect guests rooms every week and would be informed immediately of any issues. Our linen is washed after every departure in hot water, using antimicrobial and disinfectant soaps and chemicals. Our housekeepers are trained to inspect all the linen before they are placed on the beds. Last but not least we do have bed bugs protector on every mattress as well.Sincerely, Naji KotobGeneral Manager

Luis on Google

image

Business Response on Google Apr 4th, 2024
Good day, Thank you for the 5 STAR score. It was great that you enjoyed your stay with us and we hope to welcome you again in the near future. Naji KotobGeneral Manager

Mohamed Rashini on Google

image I come here often
The fat girl at night called the police on me because she couldnt back track after telling me i didnt have a reservation when i clearly did. Went back to show her on my phone, she pulled it up everything was good just a misunderstanding right? No! Because i said there was a hold for $50 on my card so there must be a reservation, tells me thats not possible, so i tell her thats besides the point you found the reservation heres my card just charger me i need some sleep its 430 a.m
She literally wanted me to listen her tell me how im wrong or i would have to leave.. im sorry for the people that have to live with you daily, shrek.
And to the property managers, do better no one comes to a hotel on this side of brooklyn to experience ghetto laziness and ghetto attitude

Business Response on Google Apr 4th, 2024
Good day, The secret to our success here at the AVID Hotel is our commitment and dedication to the daily service we provide, and customer satisfaction is our number one priority. I just would like to point that you made a reservation for the 4th of April and arrived at 4:30 AM to check in. Unfortunately, we were sold out and an early arrival was impossible. Check in time is at 3 PM. Moreover, our hotel has a zero-tolerance policy against discrimination of any kind. We have a great group of customer oriented employees that treat every single customer with the upmost respect from the moment they arrive. Naji KotobGeneral Manager

Fedup mom on Google

image I'm definitely recommending this hotel for those who want a good experience staying in Brooklyn. We have stayed in the past in 2 other hotels, and this is by far the best.
Pros: very very clean. New.
Friendly staff
Comfortable beds and soft pillows (we love soft pillows).
Great location. The stop for express bus to the city is right across the street.
Cons:
Room we stayed in was very small with no place to put your clothes. There are no drawers or closets. We practically lived out of suitcases for 6 days.
Breakfast is very basic in comparison to other hotels. No hot station with waffles, eggs and potatoes. Same two flavorless egg sandwiches.
And there's another point that unfortunately a hotel can do nothing about: the way they designed doors into the rooms, it makes a loud slamming sound even if the door is not slammed. Expect hearing "door slamming" noise that will disturb your sleep at night and mornings.

Business Response on Google Mar 31st, 2024
Good day, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us and we look forward to greeting you again in the near future. Naji KotobGeneral ManagerAVID Hotel Brooklyn

Reyy Traveler on Google

image It was a very beautiful hotel! I was blown away by how clean everything was. As an avid traveler who depends on reviews before booking, I can say that this is the place to stay. My friend and I stayed here for a concert nearby and it was so worth it. The rooms had a nice vibe to them. From the color to the technology, etc. The pillows were almost too soft (even that sounds like I'm complaining), but if that's not your thing, I just wanted to give you a heads up on that. We truly enjoyed breakfast. I personally didn't like that there weren't enough tongs to pick up the bread/muffins with because, let's be honest, people would just put their hand right on in. Any who, I can not wait to stay again! Thank you for a great & peaceful time.
Noteworthy details: The MOST noteworthy thing is to have the phone number for the front desk handy because that's the only way you're getting out of the garage, if you spent the $30 each night). If you're claustrophobic, definitely don't park down there. If you're not comfortable driving, don't park down there because it's pretty tight. This is one thing I wish they explained at check-in/out.

Business Response on Google Apr 1st, 2024
Good day, We are so happy to see you have nothing but great things to say about your experience at our hotel. The service from our team is consistently amazing and so glad you enjoyed the breakfast, our lovely super clean and comfortable rooms. I will be certain to share the compliments, and more importantly, am looking forward to welcoming you again in the near future. Naji KotobGeneral ManagerAVID Hotel Brooklyn

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Overall Rating
( 129 Reviews )
98
14
1
0
16

Write a Review

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