S H Heating and Piping

Called in the morning and spoke to the person in charge and described the issue I was having with my boiler. I was told a tech could possibly get to me today but in any case someone would reach out. I received a call around 1pm from the tech and described the issue. The tech asked me to send a photo which I did promptly. An hour later the tech thanks me for sending the photo but there is no clear follow up or plan discussed. Two hours after that I reached out and asked if he was coming and he asked me for the address. I then reached back out to the main office and was told they would dispatch someone else to help me. No one ever called and the tech finally replied at 8pm that he was in Harlem and he would be in touch. I waited all night in the freezing cold with no follow up. I called another company the next morning and someone came within two hours. Imagine being a service provider in Brooklyn and treating customers like there arent many other companies that do the same thing! Oh well, your loss!
Mar 3rd, 2024

Feb 21st, 2024

GREAT GREAT GREAT team of people, kind hearted, super experienced and most of all considerate.The Job got done in a timely manner. when your in an emergency they definitely help.
Dec 26th, 2023

I was charged $350. for about $30. in parts and a half hour of labor for a toilet repair. While the repair was done well, it was a total rip off.
Dec 11th, 2023

The gentleman who came was very knowledgeable and polite. Talked me through everything that he was doing and why. I actually learned a thing or two from his visit and will definitely use his services again if needed. Service: Water tank repair
Nov 28th, 2023