Macy's
-
4 Walden Galleria
Buffalo, New York 14225 - 716-684-6267
Hours
Chamber Rating
-
Riam Almukhtar
Apr 11th, 2024 -
Fermin Fruylan
Apr 8th, 2024 -
Alex Carroll
Apr 6th, 2024 -
Khalimah Halim-Wiley
Order ready for pickup, items in stock
Apr 5th, 2024 -
Gregory VanNote
The incompetence level over at Macy's is at an all time high. I ordered a pair of NIke's from their website. Macy's shipped me a single sneaker! If there's one thing I know about shoes, it's that they come in pairs. When contacted about this absurd mistake, customer service offered to send me a complete pair of sneakers. Wow! How exciting! Except no sneakers ever arrived. After a week and half I called again, only to find out the 1st representative hadn't processed anything. Great, but now they no longer have the shoes in stock with no option but to offer me a refund. As there isn't a Macy's very near my house I asked both representatives if I could forgo returning the item and simply throw it away. BOTH said that would be fine and that they would note the return as "no need to return item." Once again I was led astray by the Macy's customer service department. As this morning I received an email from Macy's threatening to charge me for the full pair of shoes, which I never received, if I don't return the single sneaker. So today I spoke with yet another Macy's representative who again assured me there is no reason to return the single shoe, that I have since thrown away.
Apr 5th, 2024
About
Macy's
Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Walden Galleria offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture in select stores. Plan your visit to 4 Walden Galleria Buffalo NY 14225 today!
Products
- Mens Clothing
- Gifts
- Clothing
- Perfume
- Bedding
- Womens Clothing
- Beauty
- Jewelry
- Shoes
- Handbags
- Dinnerware
- Luggage
- Cosmetics
- Wedding
- Dresses
- Kids Clothing
- Make Up
- Suits
- Pants
- Shirts
- Shorts
Services
- Wedding Gift & Registry
- Furniture Gallery
- Mattresses
- Personal Shopper
Brands
- Charter Club
- Martha Stewart Collection
- Champion
- Karen Scott
- Hot Wheels
- Tommy Hilfiger
- Harry & David
- Style & Co
- Chanel
- Adidas
- Jimmy Choo
- Mac
- Macy'S
- Michael Kors
- Yves Saint Laurent
- Club Room
- Levi'S
- I.N.C. International Concepts
- Clinique
- Warner'S
Payment Methods
- CASH
- CHECK
- FINANCING
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Macy's?
A The phone number for Macy's is: 716-684-6267.
Q Where is Macy's located?
A Macy's is located at 4 Walden Galleria, Buffalo, New York 14225
Q What is the internet address for Macy's?
A The website (URL) for Macy's is: https://www.macys.com/stores/ny/buffalo/walden-galleria_147.html
Q How big is Macy's?
A Macy's employs approximately 20+ people.
Q What days are Macy's open?
A Macy's is open:
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:30 PM
Sunday: 11:00 AM - 8:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Q How is Macy's rated?
A Macy's has a 4.2 Star Rating from 2921 reviewers.
Hours
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Ratings and Reviews
Macy's
Overall Rating
Overall Rating
( 2921 Reviews )Riam Almukhtar on Google
Fermin Fruylan on Google
Alex Carroll on Google
Khalimah Halim-Wiley on Google
Order ready for pickup, items in stock
Gregory VanNote on Google
The incompetence level over at Macy's is at an all time high. I ordered a pair of NIke's from their website. Macy's shipped me a single sneaker! If there's one thing I know about shoes, it's that they come in pairs. When contacted about this absurd mistake, customer service offered to send me a complete pair of sneakers. Wow! How exciting! Except no sneakers ever arrived. After a week and half I called again, only to find out the 1st representative hadn't processed anything. Great, but now they no longer have the shoes in stock with no option but to offer me a refund. As there isn't a Macy's very near my house I asked both representatives if I could forgo returning the item and simply throw it away. BOTH said that would be fine and that they would note the return as "no need to return item." Once again I was led astray by the Macy's customer service department. As this morning I received an email from Macy's threatening to charge me for the full pair of shoes, which I never received, if I don't return the single sneaker. So today I spoke with yet another Macy's representative who again assured me there is no reason to return the single shoe, that I have since thrown away.
Overall Rating
Overall Rating
( 2921 Reviews )Write a Review
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