Little Words Project

Came into the shop because it looked super cute but the staff was unnecessarily rude and confrontational
Jan 18th, 2024

Nichelle and Carson are the nicest. I worked at the beading table as part of my Christmas gift. They were very helpful and friendly. I recommend the beading table for someone who likes to relax and create.
Dec 28th, 2023

Dec 1st, 2023

ANTISEMITIC !!!!Just went to LittleWords store on 80th and Madison in NYC to make two bracelets for my granddaughters with the words Am Yisrael Chai. They told me that I am not allowed to make a bracelet with those words, though it is possible to make ones with anything and everything. Just can't have a bracelet with those three words. I was shocked and questioned it over and over and was told that "corporate" won't allow those words. They are clearly not a company promoting kindness. Seems more like Antisemitism.
Nov 19th, 2023

Went in store to buy a customized bracelet. As there was a wait to get it, the employees told me they could ship it to me. When I heard that I immediately thought there was a 50% chance that I wouldn't get it. So I asked: if I place my order today 11/5, when will you bead it? Tomorrow they said. I needed it by 12/22 so I said "I need it by 12/20, do you think I will get it?". They didn't guaranty I would get it on time as the shipping is a third party, but said it should take 5-7 days. So it was ample time between 12/6 and 12/20 to arrive in my mailbox. Except that I never got it. I called the store. The address was good. I asked if it had been sent out for shipping and when. I also asked for the tracking number to locate my bracelet. They didn't have a tracking number for my order in their system! They offered to make a new bracelet and ship it me again. Except that I needed it for Christmas, it was a gift for my mom. So I declined and at least they had the honesty to refund me. Now I have to find something else last minute, something that I will like less as this present was made customized, made for her and no one else. I'm disappointed. I should have listened to my intuition to not leave the store without the bracelet in hand.
Dec 19th, 2023