Hilton Garden Inn New York/Times Square Central

Hours

Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours

Chamber Rating

Verified Member
4.0 - (1617 reviews)
759
487
177
75
119
Read Our 1617 Reviews

Chamber Rating

Verified Member
4.0 - (1617 reviews)
759
487
177
75
119
  • Abt school


    Apr 6th, 2024

  • Brian Isely

    I rarely write a negative review but as a Hilton Honors member I felt compelled to share my experience at this 2 star hotel. I frequently stay at another competitive brand when I frequent the city. This was very convenient to the Broadway show we were seeing so we gave it a shot. Big mistake. The rooms were small, smelled, had noto very little hot water. The wallpaper was peeling. Little to no seating available. The corridors were loud with housekeeping at 9:00am. When I was in the lobby to get coffee (which they were out of) the manager asked how my experience was? I shared my disappointment and all he did was try and sell me a timeshare deal at the sister Hilton property. No apologies for my current experiences. No trying to rectifyjust an upsell to a timeshare property. Also theater show goers should be aware that the lines for the elevators around 5-6pm and 9-10pm is horrific. Plan on a 15 minute wait for a jam packed ride to your floor. I will never stay at this hotel again.
    Apr 5th, 2024

  • Bill Johnson

    Great hotel with great staff. Hilton always at it's best!!
    Apr 3rd, 2024

  • Shyamal Modi

    Excellent Safety: Excellent
    Apr 1st, 2024

  • Samih Ajrouch


    Mar 31st, 2024

Read Our 1617 Reviews

About
Hilton Garden Inn New York/Times Square Central

Daily Mandatory Destination Charge includes: Premium guest internet access; daily $10 food and beverage credit for use in hotel restaurant and bar outlets; laundry services, up to $30 daily; 2 daily CitiBike passes; Starbucks coffee in lobby.Hilton Garden Inn New York/Times Square Central is perfectly situated on 42nd Street, between Broadway and 6th in the heart of Times Square. The 36-story property is surrounded by Broadway theaters, restaurants, shopping, and nightlife. Countless Manhattan attractions are within walking distance, including Radio City Music Hall, Rockefeller Center, Madison Square Garden, Madame Tussaud’s, Restaurant Row, the Port Authority Bus Terminal, Penn Station, Grand Central Station, major public transportation including bus and subway, and Jacob Javits Convention Center.Hilton Garden Inn New York/Times Square Central offers 282 guest rooms with modern amenities, including a 50-inch flat-screen TV and plush bedding. Business amenities include a large work desk with ergonomic chair and lap desk.Onsite amenities include Paul’s on Times Square, an upscale restaurant open for breakfast, lunch, and dinner, as well as room service. Enjoy the vibrant lobby bar overlooking Times Square. Complimentary amenities include Business Center, Fitness Center, in-room internet access, lobby WiFi and morning coffee/tea available in the lobby. The 24-hour Pavilion Pantry, offers snacks, beverages, sundries, and gifts. The hotel has one onsite boardroom which seats up to 14 people. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Garden Inn New York/Times Square Central places you within steps of all that Manhattan offers. The hotel is 100 percent non-smoking. The hotel allows service animals. Room-key access elevators and on-site security is provided.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Hilton Garden Inn New York/Times Square Central?

A The phone number for Hilton Garden Inn New York/Times Square Central is: (212) 840-9600.


Q Where is Hilton Garden Inn New York/Times Square Central located?

A Hilton Garden Inn New York/Times Square Central is located at 136 West 42nd Street, New York, New York 10036


Q What is the internet address for Hilton Garden Inn New York/Times Square Central?

A The website (URL) for Hilton Garden Inn New York/Times Square Central is: https://www.hilton.com/en/hotels/nycssgi-hilton-garden-inn-new-york-times-square-central/?SEO_id=YEXTN-AMER-GI-NYCSSGI&y_source=1_MjA4MjMxNi01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Hilton Garden Inn New York/Times Square Central?

A Hilton Garden Inn New York/Times Square Central employs approximately 20+ people.


Q What days are Hilton Garden Inn New York/Times Square Central open?

A Hilton Garden Inn New York/Times Square Central is open:
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours


Q How is Hilton Garden Inn New York/Times Square Central rated?

A Hilton Garden Inn New York/Times Square Central has a 4.0 Star Rating from 1617 reviewers.

Hours

Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours

Ratings and Reviews
Hilton Garden Inn New York/Times Square Central

Overall Rating

Overall Rating
( 1617 Reviews )
759
487
177
75
119
Write a Review

Abt school on Google

image

Business Response on Google Apr 7th, 2024
Abt school, it's wonderful to see the perfect rating you awarded to Hilton Garden Inn New York/Times Square Central. It tells us that your stay with us was a good one. Our team at Hilton Garden Inn appreciates your positive feedback. We hope the next time you visit New York, we'll be your hotel of choice.Tennile BoydGeneral Manager

Brian Isely on Google

image I rarely write a negative review but as a Hilton Honors member I felt compelled to share my experience at this 2 star hotel. I frequently stay at another competitive brand when I frequent the city. This was very convenient to the Broadway show we were seeing so we gave it a shot. Big mistake. The rooms were small, smelled, had noto very little hot water. The wallpaper was peeling. Little to no seating available. The corridors were loud with housekeeping at 9:00am. When I was in the lobby to get coffee (which they were out of) the manager asked how my experience was? I shared my disappointment and all he did was try and sell me a timeshare deal at the sister Hilton property. No apologies for my current experiences. No trying to rectifyjust an upsell to a timeshare property. Also theater show goers should be aware that the lines for the elevators around 5-6pm and 9-10pm is horrific. Plan on a 15 minute wait for a jam packed ride to your floor. I will never stay at this hotel again.

Business Response on Google Apr 5th, 2024
Brian Isely, your feedback is deeply appreciated and we're sorry to hear about your experience. It appears there were several aspects of your stay, including room conditions and the availability of amenities that didn't meet your expectations. We strive to ensure each guest's comfort and will take your concerns into consideration. Regarding your encounter in the lobby, we ensure any conversation relating to our varied property options should only be initiated if it aligns with guest interests. Elevator wait times can be a challenge during peak hours and we're exploring ways to optimize this. We sincerely hope we have a chance to change your perception in the future.Tennile BoydGeneral Manager

Bill Johnson on Google

image Great hotel with great staff. Hilton always at it's best!!

Business Response on Google Apr 3rd, 2024
Bill, thank you for letting us know how much you enjoyed your stay at Hilton Garden Inn New York/Times Square Central. We're thrilled you feel we're always at our best. Your positive feelings towards our hotel and team members give us great joy. Hoping to welcome you back soon.Tennile BoydGeneral Manager

Shyamal Modi on Google

image Excellent
Safety: Excellent

Business Response on Google Mar 31st, 2024
Shyamal, it's wonderful to see your short, but sweet feedback. We at Hilton Garden Inn New York/Times Square Central are thrilled you found our services to be excellent. We warmly await your return visit.Tennile BoydGeneral Manager

Samih Ajrouch on Google

image

Business Response on Google Mar 30th, 2024
Samih Ajrouch, thank you for choosing Hilton Garden Inn New York/Times Square Central and for your high rating. We're thrilled to see you enjoyed your stay and are looking forward to welcoming you back in the future.Tennile BoydGeneral Manager

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Overall Rating

Overall Rating
( 1617 Reviews )
759
487
177
75
119

Write a Review

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