Chamber of Commerce

      Freehand New York

      ( 1828 Reviews )

      Freehand New York
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (1828 reviews)
      1045
      395
      151
      93
      144
      Read Our 1828 Reviews

      Chamber Rating

      4.2 - (1828 reviews)
      1045
      395
      151
      93
      144
      › ‹
      • Carolyn Taylor

        Bugs in the bed beware! I was told a manager would contact me after they switch my room but did not receive a call.
        Apr 9th, 2024

      • Tatiana

        My room was smaller than on the picture. It's my impression. Should be 15 m. No kettle or trash bin in the room. The staff was nice. Great location.
        Apr 7th, 2024

      • Bradley Gunther

        If I could, I would give it 4.5 stars. It is a great hotel in a convenient spot, and the rooms are great; you have to realize this is a NYC hotel, not a hotel in Orlando, to all the people complaining about the size of the rooms. Has excellent dining and entertainment options in the hotel. Great for young couples looking for a quick weekend getaway. The staff is wonderful, and the property is showing minor wear, but overall, it is great. The only other complaint is that the jackhammer was running nonstop for two days we were here, but that's NYC, not on the hotel. It would have been nice for the hotel maybe to give us a warning...if they were even given a warning.
        Apr 6th, 2024

      • Gwen Vito

        I really liked this hotel - the price was under $300/night. The room was very clean and a good size (small but that is expected in NYC). The staff was very friendly and there are free water bottles! They have a rrstaurant and rooftop bar, I didn't try but asked the restaurant for silverware once and they were very nice. The location seems very safe and close to shopping, bars and restaurants. The only reason I docked 1 star is because the window (at least in my room) was not sound proof (actually was sealed with duct tape around the edges). As NYC is very noisy, it was difficult to sleep and I absolutely had to wear noise cancelling headphones and an eye mask in order to sleep. Around 9:30pm on my last night, the fire alarm went off for about 2 hours because some one had lit a fire in their room and took the fire department a while to turn it off. Other than that, this hotel was great! Safety: Seems like a very safe part of NYC compared to other areas. Walkability: Was able to walk to my office about 1 mile away on 5th Ave.
        Apr 5th, 2024

      • credible person

        There is a person so rude at the front desk, he does not deserve his job.
        Apr 1st, 2024

      Read Our 1828 Reviews

      About
      Freehand New York

      Freehand New York is located at 23 Lexington Ave in New York, New York 10010. Freehand New York can be contacted via phone at 212-475-1920 for pricing, hours and directions.

      Contact Info

      •   212-475-1920

      Questions & Answers

      Q What is the phone number for Freehand New York?

      A The phone number for Freehand New York is: 212-475-1920.

      Q Where is Freehand New York located?

      A Freehand New York is located at 23 Lexington Ave, New York, NY 10010

      Q What is the internet address for Freehand New York?

      A The website (URL) for Freehand New York is: https://freehandhotels.com/

      Q How is Freehand New York rated?

      A Freehand New York has a 4.2 Star Rating from 1828 reviewers.

      Ratings and Reviews
      Freehand New York

      Overall Rating

      Overall Rating
      ( 1828 Reviews )
      1045
      395
      151
      93
      144
      Write a Review

      Carolyn Taylor on Google

      image Bugs in the bed beware! I was told a manager would contact me after they switch my room but did not receive a call.

      Business Response on Google Apr 10th, 2024
      Carolyn, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. We had our exterminator do a comprehensive check and no bedbugs were found, nor any other bug for that matter. This certainly isn't the level of service we wish to provide to our guests here at Freehand New York. The entire team was alerted to the comments and concerns you shared with us, and rest assured we will address them all accordingly can you please email or contact the hotel so we can gather further information in regard to this matter. This will help us in fine tuning our operations and in the training of our team.

      Tatiana on Google

      image My room was smaller than on the picture. It's my impression. Should be 15 m.
      No kettle or trash bin in the room.
      The staff was nice.
      Great location.

      Business Response on Google Apr 10th, 2024
      Titiana, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. This certainly isn't the level of service we wish to provide to our guests here at Freehand New York. The entire team was alerted to the comments and concerns you shared with us and rest assured we will address them all accordingly. This will help us in fine tuning our operations and in the training of our team.

      Bradley Gunther on Google

      image If I could, I would give it 4.5 stars. It is a great hotel in a convenient spot, and the rooms are great; you have to realize this is a NYC hotel, not a hotel in Orlando, to all the people complaining about the size of the rooms. Has excellent dining and entertainment options in the hotel. Great for young couples looking for a quick weekend getaway. The staff is wonderful, and the property is showing minor wear, but overall, it is great. The only other complaint is that the jackhammer was running nonstop for two days we were here, but that's NYC, not on the hotel. It would have been nice for the hotel maybe to give us a warning...if they were even given a warning.

      Business Response on Google Feb 24th, 2024
      Bradley, thank you very much for your feedback its appreciate it. I wish we could have warned you about construction in New York City it would make crafting an amazing guest experience that much better. We make the best with what we have, we are thankful you still had a memorable time with us, thank you for the score.

      Gwen Vito on Google

      image I really liked this hotel - the price was under $300/night. The room was very clean and a good size (small but that is expected in NYC). The staff was very friendly and there are free water bottles! They have a rrstaurant and rooftop bar, I didn't try but asked the restaurant for silverware once and they were very nice. The location seems very safe and close to shopping, bars and restaurants.
      The only reason I docked 1 star is because the window (at least in my room) was not sound proof (actually was sealed with duct tape around the edges). As NYC is very noisy, it was difficult to sleep and I absolutely had to wear noise cancelling headphones and an eye mask in order to sleep. Around 9:30pm on my last night, the fire alarm went off for about 2 hours because some one had lit a fire in their room and took the fire department a while to turn it off.
      Other than that, this hotel was great!
      Safety: Seems like a very safe part of NYC compared to other areas.
      Walkability: Was able to walk to my office about 1 mile away on 5th Ave.

      Business Response on Google Apr 5th, 2024
      Gwen, we appreciate the feedback and this score. Thank You! We hope to see you again so we can earn that perfect 10.

      credible person on Google

      image There is a person so rude at the front desk, he does not deserve his job.

      Business Response on Google Mar 28th, 2024
      we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. Rest assured your issues and concerns stated were made known to our entire team and they are being addressed accordingly. This will help us in fine tuning our operations and in the training of our team.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 1828 Reviews )
      1045
      395
      151
      93
      144

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Hotel Near Me in New York, NY

      The Broome Hotel
      431 Broome St
      New York, NY 10013
      (212) 431-2929
      ( 102 Reviews )
      Wagner Hotel, battery pier, new york
      102 Broad St
      New York, NY 10004
      ( 0 Reviews )
      PLAZA HOTEL
      768 5th Ave
      New York, NY 10019
      (212) 759-3000
      ( 6699 Reviews )
      Quality Inn Convention Center
      442 W. 36th Street, Manhattan
      New York, NY 10018
      (212) 714-6699
      ( 38 Reviews )
      Regency Inn & Suites
      215 W 34th St.
      New York, NY 10001
      ( 10 Reviews )
      Courtyard by Marriott New York Downtown Manhattan/Financial District
      215 Pearl St
      New York, New York 10038
      646-928-9000
      ( 176 Reviews )
      Hotel Wolcott
      4 W 31st St
      New York, NY 10001
      ( 919 Reviews )
      Thompson Central Park New York, by Hyatt
      119 W 56th St
      New York, NY 10019
      212-245-5000
      ( 2845 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading