The Chatwal - The Unbound Collection by Hyatt

I have never taken the time to write a positive or negative review about anything but I feel obligated to write about the Chatwal!!! If you need to stay in Times Square this is the place!!! Immaculate room, jacuzzi tub, waterfall shower, heated toilet with bidet, every amenity you can think of!!! But above all the staff go over and beyond!! Our room was cleaned twice in one day without even asking!! Micheal, Peter, and rest of staff made sure we did lift a finger or carry a bag!! Best hotel we ever stayed at!!
Apr 4th, 2024

The Team at The Chatwal are all absolutely fantastic, they make the hotel and give a real home from home vibe. The great location, tasteful and quiet rooms and are added bonus. Thanks from making our stay so special
Apr 2nd, 2024

Hotel very well located, a perfect welcome. The rooms are large. Bar and restaurant very good. Thanks to the whole team Rooms: Large functional bedroom Walkability: Conveniently located near Time Square Food & drinks: Perfect
Apr 1st, 2024

We spent 4 nights at the Chatwal and it was perfect! The service was above and beyond - allowing an early check in from our red eye flight, upgraded room, accommodating all requests from dining to other service etc. Everyone was super kind, warm and lead with hospitality. Location was perfect and central to everything we planned in the city. Our first trip to New York was amazing because of this hotel and the staff. Shout out to Roxy, Shelby, Bell and Housekeeping team. Thank you!
Mar 30th, 2024

If you must stay near times Square this is a cute and spotless hotel. We had the ruby suite which also had a small balcony which was a treat when most hotel rooms don't even have windows that open. Comfy bed and pillows and they have a bidet! Once you live with one it's hard to not have one while out of town. Would stay here again.
Mar 30th, 2024