Skin Spa New York - Flatiron / Chelsea

Wanted to love it, but it wasn't the experience I was hoping for. I wish I had been explained the process throughout the facial, what skincare was being applied, etc. I felt a bit judged through my consultation when I asked for some care to be taken with my face since I have shoots coming up. A friend recommended another location, which I may try instead next time.
Jan 20th, 2024

management is awful beware of this place.
Jan 2nd, 2024

I've been going to Rima for years, highly recommend.
Nov 25th, 2023

Please don't come here for laser hair removal. I came in May for a half-leg laser hair removal, and I left with permanent burn marks on my ankles and lower legs. When I called them, they said to come in so their aesthetician could look at the burn marks and see what could be done. They gave me some sunscreen and moisturizer and said that it'd go away. 5 months later, and it hasn't. I even consulted with my dermatologist, and she said it likely would be permanent as leg scars don't go away easily. While it's tempting to save money and get a deal at Skin Spa, I regret not spending more and going to a board certified dermatologist. The staff at Skin Spa tried to refund me initially, but the permanent damage to my skin is not worth $100. Their customer service is so, so bad, it's shocking. The back and forth over email and phone calls (and many left voicemails) just is not worth it. Please save your skin and go somewhere else. Service: Laser hair removal
Oct 16th, 2023

Dont waste your time. They do the bare minimum with laser & will leave you with random streaks of hair because they dont cover the full body part youre paying for. They even leave very large surfaces untouched if its too close to a different body part, despite it still being a part of the body part youre getting serviced. Besides still using gel for laser?? What year is Skin Spa in. 2015 is long gone. But Id take annoyance of the gel if they actually covered the full body part youre paying to have serviced. Not worth the price, service, & attitudes they also have here. And with all that, they still think people should pay 20% tip for an expensive service that last literal minutes.
Oct 12th, 2023