Skin Spa New York - Flatiron / Chelsea

Wanted to love it, but it wasn't the experience I was hoping for. I wish I had been explained the process throughout the facial, what skincare was being applied, etc. I felt a bit judged through my consultation when I asked for some care to be taken with my face since I have shoots coming up. A friend recommended another location, which I may try instead next time.
Jan 9th, 2024

management is awful beware of this place.
Dec 27th, 2023

I had an exceptional experience at Skin Spa, both at their Midtown and Flatiron locations. The welcoming atmosphere, coupled with knowledgeable staff, made my visits truly enjoyable. The team's patience in listening to customer concerns stood out, and sessions with Sylvia in Midtown and Daphne in Flatiron were always a pleasure. From the manager to the entire staff, everyone exudes professionalism and friendliness.
Nov 21st, 2023

I've been going to Rima for years, highly recommend.
Nov 12th, 2023

Please don't come here for laser hair removal. I came in May for a half-leg laser hair removal, and I left with permanent burn marks on my ankles and lower legs. When I called them, they said to come in so their aesthetician could look at the burn marks and see what could be done. They gave me some sunscreen and moisturizer and said that it'd go away. 5 months later, and it hasn't. I even consulted with my dermatologist, and she said it likely would be permanent as leg scars don't go away easily. While it's tempting to save money and get a deal at Skin Spa, I regret not spending more and going to a board certified dermatologist. The staff at Skin Spa tried to refund me initially, but the permanent damage to my skin is not worth $100. Their customer service is so, so bad, it's shocking. The back and forth over email and phone calls (and many left voicemails) just is not worth it. Please save your skin and go somewhere else. Service: Laser hair removal
Oct 15th, 2023