Suburban Studios Winston-Salem near Hanes Mall

Chamber Rating

3.0 - (33 reviews)
12
4
2
2
13
Read Our 33 Reviews

Chamber Rating

3.0 - (33 reviews)
12
4
2
2
13
  • CptGoob

    I mean let's face it the other competition for extended stay hotels is bottom ringer at best but it's still better than what's out there but whoever the fat guy is running it he's going to run people out of their Rooms: Rooms recently redone nicer than other extended stay hotels that are in town but not nicer than your general hotel motel Walkability: There's plenty a place to go for eat drinks Hangout shopping Hanes Mall is right next to it it's in a great location
    Apr 3rd, 2024

  • Trent Jorgensen

    I find it extremely hard to give any stars to a business that doesn't even do the bare minimum. I had a non-smoking room that had obviously been smoked in. I opened the door and this is what I found. I did not end up staying here. I didn't receive any refund from the third party, Traveluro, even though I bought their protection plan. Safety: The room wasn't clean and had obviously been smoked in. I looked at other reviews that said this place has bed bugs.
    Mar 13th, 2024

  • dyan vaile bellare

    great location close to restaurants and shopping. Room could have been cleaner but being an extended stay i came with my own cleaning supplies so it wasn't a big deal. (Nothing major just kind of dusty and then floor needed a good mopping). Pat and Sam at the front desk were great always finding the best rate. Being a choice hotel they do need to consider putting at least coffee if nothing else in the lobby but wish they'd did breakfast, even a dry continental breakfast it's better than nothing. All in all its a good choice of you need to stay somewhere on a lower budget. Rooms: Could update their blankets, curtains, and towels Nearby activities: Mall, mini golf, parks Safety: The fire alarm goes off way to often and is super loud Walkability: Excellent location for restaurants and shopping Food & drinks: Vending area has decent selection Noteworthy details: Pet fee needs to a deposit rather than a daily fee
    Mar 9th, 2024

  • Ivy Stafford

    Location was good and staff was friendly but there are MAJOR issues with the cleanliness and upkeep of the rooms. Our room had a terrible BO smell through it, the floor itself was sticky to walk on and had residue of spilt liquids and dirt on it, the surfaces had dirt and residue on them, the mirror had layers of smudge on it, there was a hole that looked like it had been kicked through our bathroom door, liquids spilt in the fridge, and POOP in our toilet. On top of that our key card to our room was disabled at 9am even though check out wasnt until 11am so I got locked out of my room while packing my car. Had we not arrived so late in the night I would have left and found somewhere else to stay. It definitely wasnt worth the price.
    Feb 28th, 2024

  • BatMan McGrath

    The only thing good about this placs is its location otherwise its hell. they kept trying to double charge me for room/pet fee. They are not pet friendly and the site lies they do not have a pet kennel or onsite store. Their "picnic area" was A picnic table thats it. They treated me and my family like we where poor and scum. And they tried to force me to pay for my dog even though i had a friend watching my dog the dog wasnt at the hotel at all and they tried to charge me for it and because i wouldnt pay it they kicked us out and they knew my mother inlaw was just diagnosed with lung cancer and had breathing issues and my wife just got out of the hospital as well. Do not stay here spend the couple extra bucks for sleep inn next door or any of the other numerous hotels and inns close by they are not worth the head ache
    Mar 3rd, 2024

Read Our 33 Reviews

About
Suburban Studios Winston-Salem near Hanes Mall

Suburban Studios Winston-Salem near Hanes Mall is located at 1995 Hampton Inn Ct in Winston Salem, North Carolina 27103. Suburban Studios Winston-Salem near Hanes Mall can be contacted via phone at 336-768-0075 for pricing, hours and directions.

Contact Info

  •   336-768-0075

Questions & Answers

Q What is the phone number for Suburban Studios Winston-Salem near Hanes Mall?

A The phone number for Suburban Studios Winston-Salem near Hanes Mall is: 336-768-0075.


Q Where is Suburban Studios Winston-Salem near Hanes Mall located?

A Suburban Studios Winston-Salem near Hanes Mall is located at 1995 Hampton Inn Ct, Winston Salem, NC 27103


Q What is the internet address for Suburban Studios Winston-Salem near Hanes Mall?

A The website (URL) for Suburban Studios Winston-Salem near Hanes Mall is: https://www.choicehotels.com/north-carolina/winston-salem/suburban-hotels/nca96?mc=llgoxxpx


Q How is Suburban Studios Winston-Salem near Hanes Mall rated?

A Suburban Studios Winston-Salem near Hanes Mall has a 3.0 Star Rating from 33 reviewers.

Ratings and Reviews
Suburban Studios Winston-Salem near Hanes Mall

Overall Rating

Overall Rating
( 33 Reviews )
12
4
2
2
13
Write a Review

CptGoob on Google

image I mean let's face it the other competition for extended stay hotels is bottom ringer at best but it's still better than what's out there but whoever the fat guy is running it he's going to run people out of their
Rooms: Rooms recently redone nicer than other extended stay hotels that are in town but not nicer than your general hotel motel
Walkability: There's plenty a place to go for eat drinks Hangout shopping Hanes Mall is right next to it it's in a great location

Business Response on Google Feb 12th, 2024
Thank you for choosing Suburban Studios Winston for your recent stay! We're thrilled to hear you enjoyed your experience, and your rating warms our hearts. Your comfort is our mission, and we're honored to have exceeded your expectations. Looking forward to welcoming you back for another delightful experience!

Trent Jorgensen on Google

image I find it extremely hard to give any stars to a business that doesn't even do the bare minimum. I had a non-smoking room that had obviously been smoked in. I opened the door and this is what I found. I did not end up staying here. I didn't receive any refund from the third party, Traveluro, even though I bought their protection plan.
Safety: The room wasn't clean and had obviously been smoked in. I looked at other reviews that said this place has bed bugs.

Business Response on Google Mar 16th, 2024
Thank you for sharing your experience with us. Your feedback is invaluable in our pursuit of excellence. We deeply apologize for the inconvenience caused by the smoking odor in your designated non-smoking room. Rest assured, we're committed to ensuring every guest enjoys a refreshing stay. Your comfort is our utmost priority. We appreciate your understanding and hope to welcome you back for a truly seamless experience.

dyan vaile bellare on Google

image great location close to restaurants and shopping. Room could have been cleaner but being an extended stay i came with my own cleaning supplies so it wasn't a big deal. (Nothing major just kind of dusty and then floor needed a good mopping). Pat and Sam at the front desk were great always finding the best rate. Being a choice hotel they do need to consider putting at least coffee if nothing else in the lobby but wish they'd did breakfast, even a dry continental breakfast it's better than nothing. All in all its a good choice of you need to stay somewhere on a lower budget.
Rooms: Could update their blankets, curtains, and towels
Nearby activities: Mall, mini golf, parks
Safety: The fire alarm goes off way to often and is super loud
Walkability: Excellent location for restaurants and shopping
Food & drinks: Vending area has decent selection
Noteworthy details: Pet fee needs to a deposit rather than a daily fee

Business Response on Google Mar 2nd, 2024
Thank you for choosing Suburban Studios Winston and sharing your valuable feedback. We appreciate your kind words about our convenient location and the exceptional service provided by Pat and Sam. We sincerely apologize for any lapses in cleanliness. Your suggestion regarding lobby amenities is noted, and we're exploring ways to enhance our offerings. Our aim is to ensure your comfort, and we'll strive to make your next stay even more delightful.

Ivy Stafford on Google

image Location was good and staff was friendly but there are MAJOR issues with the cleanliness and upkeep of the rooms. Our room had a terrible BO smell through it, the floor itself was sticky to walk on and had residue of spilt liquids and dirt on it, the surfaces had dirt and residue on them, the mirror had layers of smudge on it, there was a hole that looked like it had been kicked through our bathroom door, liquids spilt in the fridge, and POOP in our toilet. On top of that our key card to our room was disabled at 9am even though check out wasnt until 11am so I got locked out of my room while packing my car. Had we not arrived so late in the night I would have left and found somewhere else to stay. It definitely wasnt worth the price.

Business Response on Google Feb 13th, 2024
Thank you for taking the time to share your feedback. While we're thrilled you found our location and staff friendly, we're deeply sorry to hear about the issues in your room. Rest assured, your concerns regarding cleanliness and upkeep are being addressed with the utmost urgency. We're committed to exceeding expectations, and your experience falls short of that standard. We'd love to regain your trust on your next visit. Thank you again for your feedback and hope to have the opportunity to show you the true hospitality of Suburban Studios Winston.

BatMan McGrath on Google

image The only thing good about this placs is its location otherwise its hell. they kept trying to double charge me for room/pet fee. They are not pet friendly and the site lies they do not have a pet kennel or onsite store. Their "picnic area" was A picnic table thats it. They treated me and my family like we where poor and scum. And they tried to force me to pay for my dog even though i had a friend watching my dog the dog wasnt at the hotel at all and they tried to charge me for it and because i wouldnt pay it they kicked us out and they knew my mother inlaw was just diagnosed with lung cancer and had breathing issues and my wife just got out of the hospital as well. Do not stay here spend the couple extra bucks for sleep inn next door or any of the other numerous hotels and inns close by they are not worth the head ache

Business Response on Google Mar 8th, 2024
Thank you for sharing your thoughts with us! We appreciate your candor and are thrilled you loved our prime location. We're genuinely sorry for any billing confusion. Our aim is ultimate comfort, and we regret any inconvenience. Regarding the pet policy, we'll certainly look into clarifying that better. Our sincere apologies for any misunderstanding. We value your feedback and will use it to improve. Looking forward to hosting you again for an even better experience.

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Overall Rating

Overall Rating
( 33 Reviews )
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13

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