Gold Star
-
7875 Montgomery Rd
Cincinnati, Ohio 45236 - (513) 793-9353
- Website
Hours
Chamber Rating
-
Gabriela Alas
The cashier was VERY rude. He would get visibly frustrated (huffing and rolling his eyes) with me as I was deciding what I wanted to order. He refused to put in my burger order due to him turning off the grill for the night. It was an hour before closing time. I only had a few minute interaction at this location and I wont be back.
Dec 3rd, 2022 -
U Wilberforce
Oct 14th, 2022 -
FLY 4QNY
Who still eats this?
Apr 17th, 2022 -
Mrs.Brandi Boyd
I have not been here because I don't like chili
Apr 2nd, 2022 -
Charlize Earhart
Had the absolute worst experience at this location. I have worked in the food industry before and am very understanding of workers/their situation but this encounter was the worst customer service I have ever gotten in my life. I came in for a doordash and stood to the side(like i do at every other restaurant) to tell them my order. The blonde women who works the prep and about age 40 looked at me and rolled her eyes. She said can I help you in a very rude tone. I was polite and told her who I was there for then she asks what the name is, order specifically was, to see the order, for me to repeat the order again, and the accommodations to the meal. She did this in an extremely rude manner so I asked her if there was a problem. When I said this I swore she was going to hop the counter to fight me. She created a scene and was screaming at me explaining tickets etc. i have no problem whatsoever complying to the needs of the store but she was extremely disrespectful. To top it off she threw the food towards me when she finished the order. I have never been treated with this kind of disrespect and employees should not be allowed to have this kind of attitude. I would love for the manager to watch this tape of when this occurred she should not be working here. I left feeling so confused because she had absolutely no reason to burst out on me.
Sep 3rd, 2022
About
Gold Star
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Contact Info
- (513) 793-9353
- Website
Vidoes
Questions & Answers
Q What is the phone number for Gold Star?
A The phone number for Gold Star is: (513) 793-9353.
Q Where is Gold Star located?
A Gold Star is located at 7875 Montgomery Rd, Cincinnati, Ohio 45236
Q What is the internet address for Gold Star?
A The website (URL) for Gold Star is: https://locations.goldstarchili.com/oh-cincinnati-7875-montgomery-rd-22c9d5e00e49
Q What days are Gold Star open?
A Gold Star is open:
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 9:00 PM
Saturday: 11:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM
Q How is Gold Star rated?
A Gold Star has a 3.7 Star Rating from 141 reviewers.
Hours
Ratings and Reviews
Gold Star
Overall Rating
Overall Rating
( 141 Reviews )Gabriela Alas on Google
The cashier was VERY rude. He would get visibly frustrated (huffing and rolling his eyes) with me as I was deciding what I wanted to order. He refused to put in my burger order due to him turning off the grill for the night. It was an hour before closing time. I only had a few minute interaction at this location and I wont be back.
U Wilberforce on Google
FLY 4QNY on Google
Who still eats this?
Mrs.Brandi Boyd on Google
I have not been here because I don't like chili
Charlize Earhart on Google
Had the absolute worst experience at this location. I have worked in the food industry before and am very understanding of workers/their situation but this encounter was the worst customer service I have ever gotten in my life. I came in for a doordash and stood to the side(like i do at every other restaurant) to tell them my order. The blonde women who works the prep and about age 40 looked at me and rolled her eyes. She said can I help you in a very rude tone. I was polite and told her who I was there for then she asks what the name is, order specifically was, to see the order, for me to repeat the order again, and the accommodations to the meal. She did this in an extremely rude manner so I asked her if there was a problem. When I said this I swore she was going to hop the counter to fight me. She created a scene and was screaming at me explaining tickets etc. i have no problem whatsoever complying to the needs of the store but she was extremely disrespectful. To top it off she threw the food towards me when she finished the order. I have never been treated with this kind of disrespect and employees should not be allowed to have this kind of attitude. I would love for the manager to watch this tape of when this occurred she should not be working here. I left feeling so confused because she had absolutely no reason to burst out on me.
Overall Rating
Overall Rating
( 141 Reviews )Write a Review
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