Yugo Cincinnati Deacon

The actual rooms / amenities are very nice. But thats it. The management is one of the worst I have ever seen. I have NEVER gotten through on the phone to a real person in my entire time living here - guessing they do this so they do not have to deal with problems. The pool (which we pay for) has still not opened and it is July 5! It was supposed to open in the end of May. The reason its not open is because the Deacon didnt get their pool license in time. The doors automatically lock and I got locked out and could not get through to a team member for assistance. Frankly a HUGE safety issue if you ask me. Speaking of safety - the garage door on the parking garage has NEVER worked for longer than a day. They make us all go get new parking passes and then they never even keep the door shut - another huge safety issue. This is after I have heard of numerous cars getting broken into. Our utilities were not charge to us for months because the website was down and then they just charged it all in one lump sum when they finally got it working. I would strongly not recommend living at the Deacon, while the facilities are nice - nothing else is.
Jun 29th, 2022

The new staff are so much better than the employees that worked the front desk prior. Everyone is so nice and welcoming. My apartment has a few minor issues but all have been fixed. The location is so close to campus and walking distance to tons of restaurants.
Jun 7th, 2022

Jun 4th, 2022

Wish I could give lower rating
Jun 3rd, 2022

May 21st, 2022