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      Firestone Complete Auto Care

      ( 292 Reviews )

      Firestone Complete Auto Care
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      Hours

      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      7:00 AM - 6:00 PM
      Sunday:
      9:00 AM - 5:00 PM
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (292 reviews)
      174
      51
      19
      10
      38
      Read Our 292 Reviews

      Chamber Rating

      4.1 - (292 reviews)
      174
      51
      19
      10
      38
      › ‹
      • GovTrain Solutions, LLC

        Good service
        Apr 9th, 2024

      • Chefjeff Wright

        This Firestone don't honor appointments. Manager was very rude.
        Apr 7th, 2024

      • chris freeman


        Apr 1st, 2024

      • Max Webster

        Brian at Firestone deserves a bonus or a raise or at least a huge pat on the back and an attaboy. I was in town visiting family and caught a flat from a Cleveland sized pot hole. At the advice of family I booked an appointment online at a competitor. An hour before my appointment I get a call that the competitor won't get the tire in stock until Monday. It's Saturday on Easter weekend at 1p at this point. They waited hours to figure this out. So I worriedly started calling around and thank God I found Brian first because he immediately listened to my needs and found a solution. He was empathetic to my situation and even though they were booked and short staffed he said to bring the car to him and he would handle it. He told me ahead of time it may take him a little bit to get it done but don't worry it'll be finished with time to spare. And to top it off he even discounted the service to be competitive with the other quote from the "other guys" Brian is an absolute gem and is how all customer service people should aspire to be. I can't say enough good things about him and his service.
        Mar 28th, 2024

      • Dave Pizzini

        Chris, Brian and the entire staff are all about customer service and getting it right!!
        Mar 3rd, 2024

      Read Our 292 Reviews

      About
      Firestone Complete Auto Care

      Firestone Complete Auto Care is located at 3917 Prospect Ave E in Cleveland, Ohio 44115. Firestone Complete Auto Care can be contacted via phone at 216-502-2147 for pricing, hours and directions.

      Contact Info

      •   216-502-2147
      •   (216) 921-2509

      Payment Methods

      • AMEX
      • Discover
      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Firestone Complete Auto Care?

      A The phone number for Firestone Complete Auto Care is: 216-502-2147.

      Q Where is Firestone Complete Auto Care located?

      A Firestone Complete Auto Care is located at 3917 Prospect Ave E, Cleveland, OH 44115

      Q What is the internet address for Firestone Complete Auto Care?

      A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/ohio/cleveland/3917-prospect-ave-e/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps

      Q What days are Firestone Complete Auto Care open?

      A Firestone Complete Auto Care is open:
      Friday: 7:00 AM - 7:00 PM
      Saturday: 7:00 AM - 6:00 PM
      Sunday: 9:00 AM - 5:00 PM
      Monday: 7:00 AM - 7:00 PM
      Tuesday: 7:00 AM - 7:00 PM
      Wednesday: 7:00 AM - 7:00 PM
      Thursday: 7:00 AM - 7:00 PM

      Q How is Firestone Complete Auto Care rated?

      A Firestone Complete Auto Care has a 4.1 Star Rating from 292 reviewers.

      Hours

      Friday:
      7:00 AM - 7:00 PM
      Saturday:
      7:00 AM - 6:00 PM
      Sunday:
      9:00 AM - 5:00 PM
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM

      Related Categories

      Nearby Firestone Auto Care Locations

      Ratings and Reviews
      Firestone Complete Auto Care

      Overall Rating

      Overall Rating
      ( 292 Reviews )
      174
      51
      19
      10
      38
      Write a Review

      GovTrain Solutions, LLC on Google

      image Good service

      Chefjeff Wright on Google

      image This Firestone don't honor appointments. Manager was very rude.

      Business Response on Google Apr 7th, 2024
      Hello Jeff, we're terribly sorry to hear your appointment time wasn't honored at one of our shops. This doesn't sound like our normal level of service, and we want to be sure this is addressed. For assistance, please email us at [email protected] with complete details of your visit, invoice number, and your contact information. Thank you for being a valued Firestone customer, and we look forward to assisting you. ^Nicholas

      chris freeman on Google

      image

      Max Webster on Google

      image Brian at Firestone deserves a bonus or a raise or at least a huge pat on the back and an attaboy. I was in town visiting family and caught a flat from a Cleveland sized pot hole. At the advice of family I booked an appointment online at a competitor. An hour before my appointment I get a call that the competitor won't get the tire in stock until Monday. It's Saturday on Easter weekend at 1p at this point. They waited hours to figure this out. So I worriedly started calling around and thank God I found Brian first because he immediately listened to my needs and found a solution. He was empathetic to my situation and even though they were booked and short staffed he said to bring the car to him and he would handle it. He told me ahead of time it may take him a little bit to get it done but don't worry it'll be finished with time to spare. And to top it off he even discounted the service to be competitive with the other quote from the "other guys"
      Brian is an absolute gem and is how all customer service people should aspire to be. I can't say enough good things about him and his service.

      Dave Pizzini on Google

      image Chris, Brian and the entire staff are all about customer service and getting it right!!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 292 Reviews )
      174
      51
      19
      10
      38

      Write a Review

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