Hours

Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours

Chamber Rating

4.6 - (188 reviews)
165
6
1
2
14
Read Our 188 Reviews

Chamber Rating

4.6 - (188 reviews)
165
6
1
2
14
  • Matthew Lei

    They will take over $20,000 from you and then act like they have never been to your house unless their employee pocketed the money when he spent a month at my home replacing a boiler, hot water tank, and pipes in the crawl space. I had to have another company, a much better one, come and repair their work since they magically don't do boiler work anymore and claim Ron was never here. He also won't answer the 2 phone numbers he gave me years ago, took my boiler manual the last time he was here and never returned it. Luckily, the company I use now is made up of professionals who don't need the manual and know what they're doing.
    Feb 19th, 2024

  • Sharon Jackson


    Jan 18th, 2024

  • Christine Carroll

    My technician was Jesse, who was very polite, professional and knowledgeable. He explained everything in detail and I would feel confident in his abilities if he is assigned to your plumbing disaster.
    Jan 16th, 2024

  • Shalini Bhatia

    If I could I give zero stars, I would. This is absolutely this most unprofessional company I have ever dealt with! I honestly think 1000 times before giving anyone a bad review, but in this case, it is wholly warranted and deserved. The plumber that came out initially was kind but inexperienced, when a second guy came out to fix the first guys work, he was also kind, but this companys admin people were beyond rude. They dont warrant their work, and they overcharge for anything, which was confirmed when I had to call another company out to figure out all that plumbing 911 had done wrong. I recently called them again to let them know that a piece of their installed equipment was malfunctioning, and they were again extremely rude in response. I believe the lady I spoke with was Sunny - ultra rude. Please steer clear of this company. They will overcharge you for everything.
    Dec 5th, 2023

  • Adama

    Absolutely horrible service. False advertisement and the representative that I spoke with was completely unprofessional and unhelpful. I dont usually leave reviews but Ive never been so appalled by bad customer service and work. Hope they dont treat people like this in their every day lives.
    Oct 16th, 2023

Read Our 188 Reviews

About
Plumbing 911

Plumbing 911 is located at 1108 W Miner Rd in Cleveland, Ohio 44124. Plumbing 911 can be contacted via phone at 440-359-6999 for pricing, hours and directions.

Contact Info

  •   440-359-6999

Questions & Answers

Q What is the phone number for Plumbing 911?

A The phone number for Plumbing 911 is: 440-359-6999.


Q Where is Plumbing 911 located?

A Plumbing 911 is located at 1108 W Miner Rd, Cleveland, OH 44124


Q What is the internet address for Plumbing 911?

A The website (URL) for Plumbing 911 is: https://theplumbing911.com/


Q What days are Plumbing 911 open?

A Plumbing 911 is open:
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours


Q How is Plumbing 911 rated?

A Plumbing 911 has a 4.6 Star Rating from 188 reviewers.

Hours

Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours

Related Categories

Ratings and Reviews
Plumbing 911

Overall Rating

Overall Rating
( 188 Reviews )
165
6
1
2
14
Write a Review

Matthew Lei on Google

image They will take over $20,000 from you and then act like they have never been to your house unless their employee pocketed the money when he spent a month at my home replacing a boiler, hot water tank, and pipes in the crawl space. I had to have another company, a much better one, come and repair their work since they magically don't do boiler work anymore and claim Ron was never here. He also won't answer the 2 phone numbers he gave me years ago, took my boiler manual the last time he was here and never returned it. Luckily, the company I use now is made up of professionals who don't need the manual and know what they're doing.


Sharon Jackson on Google

image


Christine Carroll on Google

image My technician was Jesse, who was very polite, professional and knowledgeable. He explained everything in detail and I would feel confident in his abilities if he is assigned to your plumbing disaster.

Business Response on Google Jan 15th, 2024
Christine, We at Plumbing 911 are sincerely honored by the high ratings and positive reviews you've recently given us for our plumbing services. We consider customer satisfaction our top priority and are proud to know our efforts resound well with you.

Shalini Bhatia on Google

image If I could I give zero stars, I would. This is absolutely this most unprofessional company I have ever dealt with! I honestly think 1000 times before giving anyone a bad review, but in this case, it is wholly warranted and deserved. The plumber that came out initially was kind but inexperienced, when a second guy came out to fix the first guys work, he was also kind, but this companys admin people were beyond rude. They dont warrant their work, and they overcharge for anything, which was confirmed when I had to call another company out to figure out all that plumbing 911 had done wrong. I recently called them again to let them know that a piece of their installed equipment was malfunctioning, and they were again extremely rude in response. I believe the lady I spoke with was Sunny - ultra rude. Please steer clear of this company. They will overcharge you for everything.


Adama on Google

image Absolutely horrible service. False advertisement and the representative that I spoke with was completely unprofessional and unhelpful. I dont usually leave reviews but Ive never been so appalled by bad customer service and work. Hope they dont treat people like this in their every day lives.

Business Response on Google Nov 4th, 2023
Justin Rumble,I sincerely wish I was able to insert the call recording of this mornings interaction with you as folks will quickly come to learn that we do not advertise falsely and that our representative was professional and sincerely trying to help despite you deciding to call her numerous horrible curse words including terms that the LGBTQ community would find disgraceful and hurtful. You scheduled a service call this morning through our online website booking option, which states in plain view and which also asks for you to check off that you understand that we give Free Estimates; however, some jobs if requiring a service inspection or diagnostic would require an $89 diagnostic which is waivable upon service. Upon booking this appointment our office staff saw that your job request to have a plumber to check your basement as preventative maintenance would incur this $89 waivable inspection fee. Therefore, although you checked off the box saying that you understood this as part of our process, we always call to go over these types of details for complete transparency and sharing any pricing with you upfront so that there are no surprises. If for some reason you are uncomfortable with that price, there is no pressure and we go on our way and 99% of the time folks completely understand these charges. However, you wanted us to come to your home and have a professional plumber inspect your basement for free. Unapologetically, this is not a fair request of our family business. The time, the gas, the certification, the expertise absolutely to inspect your basement is a fair business service charge. So as much as you would say your opinions about us, I completely stand by how polite and professional my office manager was this morning, I completely stand by us quoting you a price over the phone, but what I will not stand for is the way you blasted and cursed her in such a disgraceful inhumane manner. For that, I would ask that you never call our business again.

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Overall Rating

Overall Rating
( 188 Reviews )
165
6
1
2
14

Write a Review

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