Americab Transportation

Left my husband and I stranded at the Amtrak Train station at 2 in the morning. Had to wait 45 minutes for an Uber.
Apr 9th, 2024

I was making arrangements to get to the Cleveland Amtrak station from a hotel 2 miles away, at 4:40am on a Friday morning. I reserved a ride the night before,Thursday, thru their website. I had a confirmation number, and seemed good to go. However , come Friday morning and were standing on the sidewalk in front of our hotel at 4:40am, no taxi in sight. I call them on the phone, ask about the reservation, and after several minutes on hold, I am informed someone can be to us in 10 minutes. I thanked her, and hung up. 5:05am arrives with no cab, so I order a Lyft, specifying # of passengers and need for luggage space. Im informed theres a suitable car 3 minutes away, and sure enough, by 5:08 our Lyft arrives. So does our cab. I politely inform him that he was quite late and we didnt know if he would arrive at all, so wed made other arrangements. The cabbie was polite and understanding and drove away with no show of temper. Good guy. :)
Apr 6th, 2024

I was waiting at airport and thought I could charge my ride, after having used them for 15 years. I have the cab # and time , then driver said he had no credit card machine. 2024, they had it before, surely they have it from airport. (1) ask if they take credit card, (2) ask them to start fare (3) if you don't do these, they will try to charge $50 from airport to RockyRiver . Fee in January 2024 was $27 +4.00 airport fee + 7.00 tip =
Mar 27th, 2024

Drivers are crooks. Overcharged me $15. Uber from now on.
Mar 20th, 2024

Extremely courteous, professional staff and drivers...
Mar 14th, 2024