Caretenders

Oct 19th, 2021

The administration is extremely incompetent! A "computer glitch" lost our original therapy order; the guaranteed appointment date came and went; therapists call the night before the appt (or not) and show up whether they reach you or not. If you call with any concerns or questions, no one calls you back. We decided to cancel their services and go with another company when a so-called therapist showed up unscheduled at my mother's door, who has dementia, and asked her to take off her top during her OT therapy session.
Jun 6th, 2020

The administration that sends out the nurses is incompetent. They call the night before, change times, don't show up, they have only one INR machine and few qualified nurses who can use it.I complained to a manager and was told that's just the way they do things. I had complicated open heart surgery and have missed other doctor's apointments because of Brookdale's policymakers, and performance. I would not use or recommend them and regret choosing them!
May 29th, 2019

Feb 5th, 2019

Oct 23rd, 2018